Initial commit

.env.example

@@ -0,0 +1,27 @@
+# MYSQL
+MYSQL_ENGINE=
+MYSQL_VERSION=
+MYSQL_ROOT_PASSWORD=
+MYSQL_DATABASE=whaticket
+MYSQL_PORT=
+TZ=
+
+# BACKEND
+BACKEND_PORT=
+BACKEND_SERVER_NAME=api.mydomain.com
+BACKEND_URL=https://api.mydomain.com
+PROXY_PORT=443
+JWT_SECRET=
+JWT_REFRESH_SECRET=
+
+# FRONTEND
+FRONTEND_PORT=80
+FRONTEND_SSL_PORT=443
+FRONTEND_SERVER_NAME=myapp.mydomain.com
+FRONTEND_URL=https://myapp.mydomain.com
+
+# BROWSERLESS
+MAX_CONCURRENT_SESSIONS=
+
+# PHPMYADMIN
+PMA_PORT=

.fossa.yml

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+# Generated by FOSSA CLI (https://github.com/fossas/fossa-cli)
+# Visit https://fossa.com to learn more
+
+version: 2
+cli:
+  server: https://app.fossa.com
+  fetcher: custom
+  project: https://github.com/canove/whaticket.git
+analyze:
+  modules:
+  - name: backend
+    type: npm
+    target: backend
+    path: backend
+  - name: backend
+    type: npm
+    target: backend
+    path: backend
+  - name: frontend
+    type: npm
+    target: frontend
+    path: frontend
+  - name: frontend
+    type: npm
+    target: frontend
+    path: frontend

.gitattributes

@@ -0,0 +1,12 @@
+* text=auto
+*.sh text eol=lf
+Dockerfile eol=lf
+docker-compose.yml eol=lf
+docker-compose.*.yml eol=lf
+*.jpg binary
+*.png binary 
+*.gif binary 
+*.woff binary 
+*.tff binary 
+*.eot binary 
+*.otf binary

.github/stale.yml

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+# Number of days of inactivity before an issue becomes stale
+daysUntilStale: 10
+# Number of days of inactivity before a stale issue is closed
+daysUntilClose: 10
+# Issues with these labels will never be considered stale
+exemptLabels:
+  - pinned
+  - security
+  - bug
+  - enhancement
+# Label to use when marking an issue as stale
+staleLabel: stale
+# Comment to post when marking an issue as stale. Set to `false` to disable
+markComment: >
+  This issue has been automatically marked as stale because it has not had
+  recent activity. It will be closed if no further activity occurs. Thank you
+  for your contributions.
+# Comment to post when closing a stale issue. Set to `false` to disable
+closeComment: false

.github/workflows/build-backend.yaml

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+name: Test build backend
+
+on:
+  pull_request:
+    paths:
+      - "backend/**"
+
+  push:
+    branches:
+      - master
+    paths:
+      - "backend/**"
+
+jobs:
+  build:
+    runs-on: ubuntu-latest
+
+    strategy:
+      matrix:
+        node-version: [14.x]
+
+    steps:
+      - name: Checkout repository
+        uses: actions/checkout@v3
+
+      - name: Use Node.js ${{ matrix.node-version }}
+        uses: actions/setup-node@v3
+        with:
+          node-version: ${{ matrix.node-version }}
+
+      - name: Install dependencies
+        working-directory: backend
+        run: npm install
+
+      - run: npm run build
+        working-directory: backend

.github/workflows/build-frontend.yaml

@@ -0,0 +1,36 @@
+name: Test build frontend
+
+on:
+  pull_request:
+    paths:
+      - "frontend/**"
+
+  push:
+    branches:
+      - master
+    paths:
+      - "frontend/**"
+
+jobs:
+  build:
+    runs-on: ubuntu-latest
+
+    strategy:
+      matrix:
+        node-version: [14.x]
+
+    steps:
+      - name: Checkout repository
+        uses: actions/checkout@v3
+
+      - name: Use Node.js ${{ matrix.node-version }}
+        uses: actions/setup-node@v3
+        with:
+          node-version: ${{ matrix.node-version }}
+
+      - name: Install dependencies
+        working-directory: frontend
+        run: npm install
+
+      - run: CI=false npm run build
+        working-directory: frontend

.github/workflows/push-image-backend.yaml

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+name: Create and publish a Backend Docker image
+
+on:
+
+  push:
+    branches: [master]
+    paths:
+      - "backend/**"
+
+env:
+  REGISTRY: ghcr.io
+  IMAGE_NAME: ${{ github.repository }}
+
+jobs:
+  build-and-push-image:
+    runs-on: ubuntu-latest
+    permissions:
+      contents: read
+      packages: write
+
+    steps:
+      - name: Checkout repository
+        uses: actions/checkout@v2
+
+      - name: Log in to the Container registry
+        uses: docker/login-action@f054a8b539a109f9f41c372932f1ae047eff08c9
+        with:
+          registry: ${{ env.REGISTRY }}
+          username: ${{ github.actor }}
+          password: ${{ secrets.GITHUB_TOKEN }}
+
+      - name: Extract metadata (tags, labels) for Docker
+        id: meta
+        uses: docker/metadata-action@98669ae865ea3cffbcbaa878cf57c20bbf1c6c38
+        with:
+          images: ${{ env.REGISTRY }}/${{ env.IMAGE_NAME }}-backend
+
+      - name: Build and push Docker image
+        uses: docker/build-push-action@ad44023a93711e3deb337508980b4b5e9bcdc5dc
+        with:
+          context: ./backend/
+          push: true
+          tags: ${{ steps.meta.outputs.tags }}
+          labels: ${{ steps.meta.outputs.labels }}

.github/workflows/push-image-frontend.yaml

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+name: Create and publish a Frontend Docker image
+
+on:
+
+ push:
+   branches: [master]
+   paths:
+     - "frontend/**"
+
+env:
+  REGISTRY: ghcr.io
+  IMAGE_NAME: ${{ github.repository }}
+
+jobs:
+  build-and-push-image:
+    runs-on: ubuntu-latest
+    permissions:
+      contents: read
+      packages: write
+
+    steps:
+      - name: Checkout repository
+        uses: actions/checkout@v2
+
+      - name: Log in to the Container registry
+        uses: docker/login-action@f054a8b539a109f9f41c372932f1ae047eff08c9
+        with:
+          registry: ${{ env.REGISTRY }}
+          username: ${{ github.actor }}
+          password: ${{ secrets.GITHUB_TOKEN }}
+
+      - name: Extract metadata (tags, labels) for Docker
+        id: meta
+        uses: docker/metadata-action@98669ae865ea3cffbcbaa878cf57c20bbf1c6c38
+        with:
+          images: ${{ env.REGISTRY }}/${{ env.IMAGE_NAME }}-frontend
+
+      - name: Build and push Docker image
+        uses: docker/build-push-action@ad44023a93711e3deb337508980b4b5e9bcdc5dc
+        with:
+          context: ./frontend/
+          push: true
+          tags: ${{ steps.meta.outputs.tags }}
+          labels: ${{ steps.meta.outputs.labels }}

.gitignore

@@ -0,0 +1,4 @@
+.docker/data/
+ssl/
+.env
+.wwebjs_auth

.sonarcloud.properties

@@ -0,0 +1 @@
+sonar.exclusions=frontend/src/translate/languages/*,**/__tests__/**/*

LICENSE

@@ -0,0 +1,21 @@
+MIT License
+
+Copyright (c) 2020 canove
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.

README.md

@@ -0,0 +1,2 @@
+# whaticket
+ Whaticket

backend/.dockerignore

@@ -0,0 +1,6 @@
+.git
+*Dockerfile*
+*docker-compose*
+node_modules
+dist
+.wwebjs_auth

backend/.editorconfig

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+root = true
+
+[*]
+end_of_line = lf
+indent_style = space
+indent_size = 2
+charset = utf-8
+trim_trailing_whitespace = true
+insert_final_newline = true

backend/.eslintignore

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+/*.js
+node_modules
+dist

backend/.eslintrc.json

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+{
+  "env": {
+    "es2021": true,
+    "node": true,
+    "jest": true
+  },
+  "extends": [
+    "airbnb-base",
+    "plugin:@typescript-eslint/recommended",
+    "prettier/@typescript-eslint",
+    "plugin:prettier/recommended"
+  ],
+  "parser": "@typescript-eslint/parser",
+  "parserOptions": {
+    "ecmaVersion": 12,
+    "sourceType": "module"
+  },
+  "plugins": ["@typescript-eslint", "prettier"],
+  "rules": {
+    "@typescript-eslint/no-non-null-assertion": "off",
+    "@typescript-eslint/no-unused-vars": [
+      "error",
+      { "argsIgnorePattern": "_" }
+    ],
+    "import/prefer-default-export": "off",
+    "no-console": "off",
+    "no-param-reassign": "off",
+    "prettier/prettier": "error",
+    "import/extensions": [
+      "error",
+      "ignorePackages",
+      {
+        "ts": "never"
+      }
+    ],
+    "quotes": [
+      1,
+      "double",
+      {
+        "avoidEscape": true
+      }
+    ]
+  },
+  "settings": {
+    "import/resolver": {
+      "typescript": {}
+    }
+  }
+}

backend/.gitignore

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+node_modules
+public/*
+dist
+!public/.gitkeep
+.env
+.env.test
+
+package-lock.json
+yarn.lock
+yarn-error.log
+
+/src/config/sentry.js
+
+# Ignore test-related files
+/coverage.data
+/coverage/
+
+.wwebjs_auth/

backend/.sequelizerc

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+const { resolve } = require("path");
+
+module.exports = {
+  "config": resolve(__dirname, "dist", "config", "database.js"),
+  "modules-path": resolve(__dirname, "dist", "models"),
+  "migrations-path": resolve(__dirname, "dist", "database", "migrations"),
+  "seeders-path": resolve(__dirname, "dist", "database", "seeds")
+};

backend/Dockerfile

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+FROM node:14 as build-deps
+
+RUN apt-get update && apt-get install -y wget
+
+ENV DOCKERIZE_VERSION v0.6.1
+RUN wget https://github.com/jwilder/dockerize/releases/download/$DOCKERIZE_VERSION/dockerize-linux-amd64-$DOCKERIZE_VERSION.tar.gz \
+    && tar -C /usr/local/bin -xzvf dockerize-linux-amd64-$DOCKERIZE_VERSION.tar.gz \
+    && rm dockerize-linux-amd64-$DOCKERIZE_VERSION.tar.gz
+
+RUN apt-get update \
+    && apt-get install -y wget gnupg \
+    && wget -q -O - https://dl-ssl.google.com/linux/linux_signing_key.pub | apt-key add - \
+    && sh -c 'echo "deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main" >> /etc/apt/sources.list.d/google.list' \
+    && apt-get update \
+    && apt-get install -y google-chrome-stable fonts-ipafont-gothic fonts-wqy-zenhei fonts-thai-tlwg fonts-kacst fonts-freefont-ttf libxss1 \
+      --no-install-recommends \
+    && rm -rf /var/lib/apt/lists/*
+
+ADD https://github.com/Yelp/dumb-init/releases/download/v1.2.1/dumb-init_1.2.1_amd64 /usr/local/bin/dumb-init
+RUN chmod +x /usr/local/bin/dumb-init
+
+ENV PUPPETEER_SKIP_CHROMIUM_DOWNLOAD true
+
+WORKDIR /usr/src/app
+COPY package*.json ./
+RUN npm install
+
+COPY . .
+RUN npm run build
+
+ENV NODE_ENV=production
+ENV PORT=3000
+ENV CHROME_BIN=google-chrome-stable
+
+EXPOSE 3000
+
+ENTRYPOINT ["dumb-init", "--"]
+CMD dockerize -wait tcp://${DB_HOST}:3306 \
+  && npx sequelize db:migrate \
+  && node dist/server.js

backend/jest.config.js

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+/*
+ * For a detailed explanation regarding each configuration property, visit:
+ * https://jestjs.io/docs/en/configuration.html
+ */
+
+module.exports = {
+  // All imported modules in your tests should be mocked automatically
+  // automock: false,
+
+  // Stop running tests after `n` failures
+  bail: 1,
+
+  // The directory where Jest should store its cached dependency information
+  // cacheDirectory: "/tmp/jest_rs",
+
+  // Automatically clear mock calls and instances between every test
+  clearMocks: true,
+
+  // Indicates whether the coverage information should be collected while executing the test
+  collectCoverage: true,
+
+  // An array of glob patterns indicating a set of files for which coverage information should be collected
+  collectCoverageFrom: ["<rootDir>/src/services/**/*.ts"],
+
+  // The directory where Jest should output its coverage files
+  coverageDirectory: "coverage",
+
+  // An array of regexp pattern strings used to skip coverage collection
+  // coveragePathIgnorePatterns: [
+  //   "/node_modules/"
+  // ],
+
+  // Indicates which provider should be used to instrument code for coverage
+  coverageProvider: "v8",
+
+  // A list of reporter names that Jest uses when writing coverage reports
+  coverageReporters: ["text", "lcov"],
+
+  // An object that configures minimum threshold enforcement for coverage results
+  // coverageThreshold: undefined,
+
+  // A path to a custom dependency extractor
+  // dependencyExtractor: undefined,
+
+  // Make calling deprecated APIs throw helpful error messages
+  // errorOnDeprecated: false,
+
+  // Force coverage collection from ignored files using an array of glob patterns
+  // forceCoverageMatch: [],
+
+  // A path to a module which exports an async function that is triggered once before all test suites
+  // globalSetup: undefined,
+
+  // A path to a module which exports an async function that is triggered once after all test suites
+  // globalTeardown: undefined,
+
+  // A set of global variables that need to be available in all test environments
+  // globals: {},
+
+  // The maximum amount of workers used to run your tests. Can be specified as % or a number. E.g. maxWorkers: 10% will use 10% of your CPU amount + 1 as the maximum worker number. maxWorkers: 2 will use a maximum of 2 workers.
+  // maxWorkers: "50%",
+
+  // An array of directory names to be searched recursively up from the requiring module's location
+  // moduleDirectories: [
+  //   "node_modules"
+  // ],
+
+  // An array of file extensions your modules use
+  // moduleFileExtensions: [
+  //   "js",
+  //   "json",
+  //   "jsx",
+  //   "ts",
+  //   "tsx",
+  //   "node"
+  // ],
+
+  // A map from regular expressions to module names or to arrays of module names that allow to stub out resources with a single module
+  // moduleNameMapper: {},
+
+  // An array of regexp pattern strings, matched against all module paths before considered 'visible' to the module loader
+  // modulePathIgnorePatterns: [],
+
+  // Activates notifications for test results
+  // notify: false,
+
+  // An enum that specifies notification mode. Requires { notify: true }
+  // notifyMode: "failure-change",
+
+  // A preset that is used as a base for Jest's configuration
+  preset: "ts-jest",
+
+  // Run tests from one or more projects
+  // projects: undefined,
+
+  // Use this configuration option to add custom reporters to Jest
+  // reporters: undefined,
+
+  // Automatically reset mock state between every test
+  // resetMocks: false,
+
+  // Reset the module registry before running each individual test
+  // resetModules: false,
+
+  // A path to a custom resolver
+  // resolver: undefined,
+
+  // Automatically restore mock state between every test
+  // restoreMocks: false,
+
+  // The root directory that Jest should scan for tests and modules within
+  // rootDir: undefined,
+
+  // A list of paths to directories that Jest should use to search for files in
+  // roots: [
+  //   "<rootDir>"
+  // ],
+
+  // Allows you to use a custom runner instead of Jest's default test runner
+  // runner: "jest-runner",
+
+  // The paths to modules that run some code to configure or set up the testing environment before each test
+  // setupFiles: [],
+
+  // A list of paths to modules that run some code to configure or set up the testing framework before each test
+  // setupFilesAfterEnv: [],
+
+  // The number of seconds after which a test is considered as slow and reported as such in the results.
+  // slowTestThreshold: 5,
+
+  // A list of paths to snapshot serializer modules Jest should use for snapshot testing
+  // snapshotSerializers: [],
+
+  // The test environment that will be used for testing
+  testEnvironment: "node",
+
+  // Options that will be passed to the testEnvironment
+  // testEnvironmentOptions: {},
+
+  // Adds a location field to test results
+  // testLocationInResults: false,
+
+  // The glob patterns Jest uses to detect test files
+  testMatch: ["**/__tests__/**/*.spec.ts"]
+
+  // An array of regexp pattern strings that are matched against all test paths, matched tests are skipped
+  // testPathIgnorePatterns: [
+  //   "/node_modules/"
+  // ],
+
+  // The regexp pattern or array of patterns that Jest uses to detect test files
+  // testRegex: [],
+
+  // This option allows the use of a custom results processor
+  // testResultsProcessor: undefined,
+
+  // This option allows use of a custom test runner
+  // testRunner: "jasmine2",
+
+  // This option sets the URL for the jsdom environment. It is reflected in properties such as location.href
+  // testURL: "http://localhost",
+
+  // Setting this value to "fake" allows the use of fake timers for functions such as "setTimeout"
+  // timers: "real",
+
+  // A map from regular expressions to paths to transformers
+  // transform: undefined,
+
+  // An array of regexp pattern strings that are matched against all source file paths, matched files will skip transformation
+  // transformIgnorePatterns: [
+  //   "/node_modules/",
+  //   "\\.pnp\\.[^\\/]+$"
+  // ],
+
+  // An array of regexp pattern strings that are matched against all modules before the module loader will automatically return a mock for them
+  // unmockedModulePathPatterns: undefined,
+
+  // Indicates whether each individual test should be reported during the run
+  // verbose: undefined,
+
+  // An array of regexp patterns that are matched against all source file paths before re-running tests in watch mode
+  // watchPathIgnorePatterns: [],
+
+  // Whether to use watchman for file crawling
+  // watchman: true,
+};

backend/package.json

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+{
+  "name": "backend",
+  "version": "1.0.0",
+  "description": "",
+  "main": "index.js",
+  "scripts": {
+    "build": "tsc",
+    "watch": "tsc -w",
+    "start": "nodemon dist/server.js",
+    "dev:server": "ts-node-dev --respawn --transpile-only --ignore node_modules src/server.ts",
+    "pretest": "NODE_ENV=test sequelize db:migrate && NODE_ENV=test sequelize db:seed:all",
+    "test": "NODE_ENV=test jest",
+    "posttest": "NODE_ENV=test sequelize db:migrate:undo:all"
+  },
+  "author": "",
+  "license": "MIT",
+  "dependencies": {
+    "@sentry/node": "^5.29.2",
+    "@types/pino": "^6.3.4",
+    "bcryptjs": "^2.4.3",
+    "cookie-parser": "^1.4.5",
+    "cors": "^2.8.5",
+    "date-fns": "^2.16.1",
+    "dotenv": "^8.2.0",
+    "express": "^4.17.1",
+    "express-async-errors": "^3.1.1",
+    "http-graceful-shutdown": "^2.3.2",
+    "jsonwebtoken": "^8.5.1",
+    "multer": "^1.4.2",
+    "mustache": "^4.2.0",
+    "mysql2": "^2.2.5",
+    "pg": "^8.4.1",
+    "pino": "^6.9.0",
+    "pino-pretty": "^4.3.0",
+    "qrcode-terminal": "^0.12.0",
+    "reflect-metadata": "^0.1.13",
+    "sequelize": "^5.22.3",
+    "sequelize-cli": "^5.5.1",
+    "sequelize-typescript": "^1.1.0",
+    "socket.io": "^3.0.5",
+    "uuid": "^8.3.2",
+    "whatsapp-web.js": "^1.17.1",
+    "yup": "^0.32.8"
+  },
+  "devDependencies": {
+    "@types/bcryptjs": "^2.4.2",
+    "@types/bluebird": "^3.5.32",
+    "@types/cookie-parser": "^1.4.2",
+    "@types/cors": "^2.8.7",
+    "@types/express": "^4.17.13",
+    "@types/factory-girl": "^5.0.2",
+    "@types/faker": "^5.1.3",
+    "@types/jest": "^26.0.15",
+    "@types/jsonwebtoken": "^8.5.0",
+    "@types/multer": "^1.4.4",
+    "@types/mustache": "^4.1.2",
+    "@types/node": "^14.11.8",
+    "@types/supertest": "^2.0.10",
+    "@types/uuid": "^8.3.3",
+    "@types/validator": "^13.1.0",
+    "@types/yup": "^0.29.8",
+    "@typescript-eslint/eslint-plugin": "^4.4.0",
+    "@typescript-eslint/parser": "^4.4.0",
+    "eslint": "^7.10.0",
+    "eslint-config-airbnb-base": "^14.2.0",
+    "eslint-config-prettier": "^6.12.0",
+    "eslint-import-resolver-typescript": "^2.3.0",
+    "eslint-plugin-import": "^2.22.1",
+    "eslint-plugin-prettier": "^3.1.4",
+    "factory-girl": "^5.0.4",
+    "faker": "^5.1.0",
+    "jest": "^26.6.0",
+    "nodemon": "^2.0.4",
+    "prettier": "^2.1.2",
+    "supertest": "^5.0.0",
+    "ts-jest": "^26.4.1",
+    "ts-node-dev": "^1.0.0-pre.63",
+    "typescript": "4.0.3"
+  }
+}

backend/prettier.config.js

@@ -0,0 +1,5 @@
+module.exports = {
+  singleQuote: false,
+  trailingComma: "none",
+  arrowParens: "avoid"
+};

backend/src/@types/express.d.ts

@@ -0,0 +1,5 @@
+declare namespace Express {
+  export interface Request {
+    user: { id: string; profile: string };
+  }
+}

backend/src/@types/qrcode-terminal.d.ts

@@ -0,0 +1 @@
+declare module "qrcode-terminal";

backend/src/__tests__/unit/User/AuthUserService.spec.ts

@@ -0,0 +1,69 @@
+import faker from "faker";
+import AppError from "../../../errors/AppError";
+import AuthUserService from "../../../services/UserServices/AuthUserService";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("Auth", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be able to login with an existing user", async () => {
+    const password = faker.internet.password();
+    const email = faker.internet.email();
+
+    await CreateUserService({
+      name: faker.name.findName(),
+      email,
+      password
+    });
+
+    const response = await AuthUserService({
+      email,
+      password
+    });
+
+    expect(response).toHaveProperty("token");
+  });
+
+  it("should not be able to login with not registered email", async () => {
+    try {
+      await AuthUserService({
+        email: faker.internet.email(),
+        password: faker.internet.password()
+      });
+    } catch (err) {
+      expect(err).toBeInstanceOf(AppError);
+      expect(err.statusCode).toBe(401);
+      expect(err.message).toBe("ERR_INVALID_CREDENTIALS");
+    }
+  });
+
+  it("should not be able to login with incorret password", async () => {
+    await CreateUserService({
+      name: faker.name.findName(),
+      email: "mail@test.com",
+      password: faker.internet.password()
+    });
+
+    try {
+      await AuthUserService({
+        email: "mail@test.com",
+        password: faker.internet.password()
+      });
+    } catch (err) {
+      expect(err).toBeInstanceOf(AppError);
+      expect(err.statusCode).toBe(401);
+      expect(err.message).toBe("ERR_INVALID_CREDENTIALS");
+    }
+  });
+});

backend/src/__tests__/unit/User/CreateUserService.spec.ts

@@ -0,0 +1,47 @@
+import faker from "faker";
+import AppError from "../../../errors/AppError";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("User", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be able to create a new user", async () => {
+    const user = await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    expect(user).toHaveProperty("id");
+  });
+
+  it("should not be able to create a user with duplicated email", async () => {
+    await CreateUserService({
+      name: faker.name.findName(),
+      email: "teste@sameemail.com",
+      password: faker.internet.password()
+    });
+
+    try {
+      await CreateUserService({
+        name: faker.name.findName(),
+        email: "teste@sameemail.com",
+        password: faker.internet.password()
+      });
+    } catch (err) {
+      expect(err).toBeInstanceOf(AppError);
+      expect(err.statusCode).toBe(400);
+    }
+  });
+});

backend/src/__tests__/unit/User/DeleteUserService.spec.ts

@@ -0,0 +1,35 @@
+import faker from "faker";
+import AppError from "../../../errors/AppError";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import DeleteUserService from "../../../services/UserServices/DeleteUserService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("User", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be delete a existing user", async () => {
+    const { id } = await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    expect(DeleteUserService(id)).resolves.not.toThrow();
+  });
+
+  it("to throw an error if tries to delete a non existing user", async () => {
+    expect(DeleteUserService(faker.random.number())).rejects.toBeInstanceOf(
+      AppError
+    );
+  });
+});

backend/src/__tests__/unit/User/ListUserService.spec.ts

@@ -0,0 +1,34 @@
+import faker from "faker";
+import User from "../../../models/User";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import ListUsersService from "../../../services/UserServices/ListUsersService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("User", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be able to list users", async () => {
+    await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    const response = await ListUsersService({
+      pageNumber: 1
+    });
+
+    expect(response).toHaveProperty("users");
+    expect(response.users[0]).toBeInstanceOf(User);
+  });
+});

backend/src/__tests__/unit/User/ShowUserService.spec.ts

@@ -0,0 +1,39 @@
+import faker from "faker";
+import AppError from "../../../errors/AppError";
+import User from "../../../models/User";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import ShowUserService from "../../../services/UserServices/ShowUserService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("User", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be able to find a user", async () => {
+    const newUser = await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    const user = await ShowUserService(newUser.id);
+
+    expect(user).toHaveProperty("id");
+    expect(user).toBeInstanceOf(User);
+  });
+
+  it("should not be able to find a inexisting user", async () => {
+    expect(ShowUserService(faker.random.number())).rejects.toBeInstanceOf(
+      AppError
+    );
+  });
+});

backend/src/__tests__/unit/User/UpdateUserService.spec.ts

@@ -0,0 +1,68 @@
+import faker from "faker";
+import AppError from "../../../errors/AppError";
+import CreateUserService from "../../../services/UserServices/CreateUserService";
+import UpdateUserService from "../../../services/UserServices/UpdateUserService";
+import { disconnect, truncate } from "../../utils/database";
+
+describe("User", () => {
+  beforeEach(async () => {
+    await truncate();
+  });
+
+  afterEach(async () => {
+    await truncate();
+  });
+
+  afterAll(async () => {
+    await disconnect();
+  });
+
+  it("should be able to find a user", async () => {
+    const newUser = await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    const updatedUser = await UpdateUserService({
+      userId: newUser.id,
+      userData: {
+        name: "New name",
+        email: "newmail@email.com"
+      }
+    });
+
+    expect(updatedUser).toHaveProperty("name", "New name");
+    expect(updatedUser).toHaveProperty("email", "newmail@email.com");
+  });
+
+  it("should not be able to updated a inexisting user", async () => {
+    const userId = faker.random.number();
+    const userData = {
+      name: faker.name.findName(),
+      email: faker.internet.email()
+    };
+
+    expect(UpdateUserService({ userId, userData })).rejects.toBeInstanceOf(
+      AppError
+    );
+  });
+
+  it("should not be able to updated an user with invalid data", async () => {
+    const newUser = await CreateUserService({
+      name: faker.name.findName(),
+      email: faker.internet.email(),
+      password: faker.internet.password()
+    });
+
+    const userId = newUser.id;
+    const userData = {
+      name: faker.name.findName(),
+      email: "test.worgn.email"
+    };
+
+    expect(UpdateUserService({ userId, userData })).rejects.toBeInstanceOf(
+      AppError
+    );
+  });
+});

backend/src/__tests__/utils/database.ts

@@ -0,0 +1,11 @@
+import database from "../../database";
+
+const truncate = async (): Promise<void> => {
+  await database.truncate({ force: true, cascade: true });
+};
+
+const disconnect = async (): Promise<void> => {
+  return database.connectionManager.close();
+};
+
+export { truncate, disconnect };

backend/src/app.ts

@@ -0,0 +1,43 @@
+import "./bootstrap";
+import "reflect-metadata";
+import "express-async-errors";
+import express, { Request, Response, NextFunction } from "express";
+import cors from "cors";
+import cookieParser from "cookie-parser";
+import * as Sentry from "@sentry/node";
+
+import "./database";
+import uploadConfig from "./config/upload";
+import AppError from "./errors/AppError";
+import routes from "./routes";
+import { logger } from "./utils/logger";
+
+Sentry.init({ dsn: process.env.SENTRY_DSN });
+
+const app = express();
+
+app.use(
+  cors({
+    credentials: true,
+    origin: process.env.FRONTEND_URL
+  })
+);
+app.use(cookieParser());
+app.use(express.json());
+app.use(Sentry.Handlers.requestHandler());
+app.use("/public", express.static(uploadConfig.directory));
+app.use(routes);
+
+app.use(Sentry.Handlers.errorHandler());
+
+app.use(async (err: Error, req: Request, res: Response, _: NextFunction) => {
+  if (err instanceof AppError) {
+    logger.warn(err);
+    return res.status(err.statusCode).json({ error: err.message });
+  }
+
+  logger.error(err);
+  return res.status(500).json({ error: "Internal server error" });
+});
+
+export default app;

backend/src/bootstrap.ts

@@ -0,0 +1,5 @@
+import dotenv from "dotenv";
+
+dotenv.config({
+  path: process.env.NODE_ENV === "test" ? ".env.test" : ".env"
+});

backend/src/config/auth.ts

@@ -0,0 +1,6 @@
+export default {
+  secret: process.env.JWT_SECRET || "mysecret",
+  expiresIn: "15m",
+  refreshSecret: process.env.JWT_REFRESH_SECRET || "myanothersecret",
+  refreshExpiresIn: "7d"
+};

backend/src/config/database.ts

@@ -0,0 +1,15 @@
+require("../bootstrap");
+
+module.exports = {
+  define: {
+    charset: "utf8mb4",
+    collate: "utf8mb4_bin"
+  },
+  dialect: process.env.DB_DIALECT || "mysql",
+  timezone: "-03:00",
+  host: process.env.DB_HOST,
+  database: process.env.DB_NAME,
+  username: process.env.DB_USER,
+  password: process.env.DB_PASS,
+  logging: false
+};

backend/src/config/upload.ts

@@ -0,0 +1,16 @@
+import path from "path";
+import multer from "multer";
+
+const publicFolder = path.resolve(__dirname, "..", "..", "public");
+export default {
+  directory: publicFolder,
+
+  storage: multer.diskStorage({
+    destination: publicFolder,
+    filename(req, file, cb) {
+      const fileName = new Date().getTime() + path.extname(file.originalname);
+
+      return cb(null, fileName);
+    }
+  })
+};

backend/src/controllers/ApiController.ts

@@ -0,0 +1,111 @@
+import { Request, Response } from "express";
+import * as Yup from "yup";
+import AppError from "../errors/AppError";
+import GetDefaultWhatsApp from "../helpers/GetDefaultWhatsApp";
+import SetTicketMessagesAsRead from "../helpers/SetTicketMessagesAsRead";
+import Message from "../models/Message";
+import Whatsapp from "../models/Whatsapp";
+import CreateOrUpdateContactService from "../services/ContactServices/CreateOrUpdateContactService";
+import FindOrCreateTicketService from "../services/TicketServices/FindOrCreateTicketService";
+import ShowTicketService from "../services/TicketServices/ShowTicketService";
+import CheckIsValidContact from "../services/WbotServices/CheckIsValidContact";
+import CheckContactNumber from "../services/WbotServices/CheckNumber";
+import GetProfilePicUrl from "../services/WbotServices/GetProfilePicUrl";
+import SendWhatsAppMedia from "../services/WbotServices/SendWhatsAppMedia";
+import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
+
+type WhatsappData = {
+  whatsappId: number;
+}
+
+type MessageData = {
+  body: string;
+  fromMe: boolean;
+  read: boolean;
+  quotedMsg?: Message;
+};
+
+interface ContactData {
+  number: string;
+}
+
+const createContact = async (
+  whatsappId: number | undefined,
+  newContact: string
+) => {
+  await CheckIsValidContact(newContact);
+
+  const validNumber: any = await CheckContactNumber(newContact);
+
+  const profilePicUrl = await GetProfilePicUrl(validNumber);
+
+  const number = validNumber;
+
+  const contactData = {
+    name: `${number}`,
+    number,
+    profilePicUrl,
+    isGroup: false
+  };
+
+  const contact = await CreateOrUpdateContactService(contactData);
+
+  let whatsapp:Whatsapp | null;
+
+  if(whatsappId === undefined) {
+    whatsapp = await GetDefaultWhatsApp();
+  } else {
+    whatsapp = await Whatsapp.findByPk(whatsappId);
+
+    if(whatsapp === null) {
+      throw new AppError(`whatsapp #${whatsappId} not found`);
+    }
+  }
+
+  const createTicket = await FindOrCreateTicketService(
+    contact,
+    whatsapp.id,
+    1
+  );
+
+  const ticket = await ShowTicketService(createTicket.id);
+
+  SetTicketMessagesAsRead(ticket);
+
+  return ticket;
+};
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const newContact: ContactData = req.body;
+  const { whatsappId }: WhatsappData = req.body;
+  const { body, quotedMsg }: MessageData = req.body;
+  const medias = req.files as Express.Multer.File[];
+
+  newContact.number = newContact.number.replace("-", "").replace(" ", "");
+
+  const schema = Yup.object().shape({
+    number: Yup.string()
+      .required()
+      .matches(/^\d+$/, "Invalid number format. Only numbers is allowed.")
+  });
+
+  try {
+    await schema.validate(newContact);
+  } catch (err: any) {
+    throw new AppError(err.message);
+  }
+
+  const contactAndTicket = await createContact(whatsappId, newContact.number);
+
+  if (medias) {
+    await Promise.all(
+      medias.map(async (media: Express.Multer.File) => {
+        await SendWhatsAppMedia({ body, media, ticket: contactAndTicket });
+      })
+    );
+  } else {
+    await SendWhatsAppMessage({ body, ticket: contactAndTicket, quotedMsg });
+  }
+
+  return res.send();
+};

backend/src/controllers/ContactController.ts

@@ -0,0 +1,162 @@
+import * as Yup from "yup";
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+
+import ListContactsService from "../services/ContactServices/ListContactsService";
+import CreateContactService from "../services/ContactServices/CreateContactService";
+import ShowContactService from "../services/ContactServices/ShowContactService";
+import UpdateContactService from "../services/ContactServices/UpdateContactService";
+import DeleteContactService from "../services/ContactServices/DeleteContactService";
+
+import CheckContactNumber from "../services/WbotServices/CheckNumber"
+import CheckIsValidContact from "../services/WbotServices/CheckIsValidContact";
+import GetProfilePicUrl from "../services/WbotServices/GetProfilePicUrl";
+import AppError from "../errors/AppError";
+import GetContactService from "../services/ContactServices/GetContactService";
+
+type IndexQuery = {
+  searchParam: string;
+  pageNumber: string;
+};
+
+type IndexGetContactQuery = {
+  name: string;
+  number: string;
+};
+
+interface ExtraInfo {
+  name: string;
+  value: string;
+}
+interface ContactData {
+  name: string;
+  number: string;
+  email?: string;
+  extraInfo?: ExtraInfo[];
+}
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const { searchParam, pageNumber } = req.query as IndexQuery;
+
+  const { contacts, count, hasMore } = await ListContactsService({
+    searchParam,
+    pageNumber
+  });
+
+  return res.json({ contacts, count, hasMore });
+};
+
+export const getContact = async (req: Request, res: Response): Promise<Response> => {
+  const { name, number } = req.body as IndexGetContactQuery;
+
+  const contact = await GetContactService({
+    name,
+    number
+  });
+
+  return res.status(200).json(contact);
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const newContact: ContactData = req.body;
+  newContact.number = newContact.number.replace("-", "").replace(" ", "");
+
+  const schema = Yup.object().shape({
+    name: Yup.string().required(),
+    number: Yup.string()
+      .required()
+      .matches(/^\d+$/, "Invalid number format. Only numbers is allowed.")
+  });
+
+  try {
+    await schema.validate(newContact);
+  } catch (err) {
+    throw new AppError(err.message);
+  }
+
+  await CheckIsValidContact(newContact.number);
+  const validNumber : any = await CheckContactNumber(newContact.number)
+  
+  const profilePicUrl = await GetProfilePicUrl(validNumber);
+
+  let name = newContact.name
+  let number = validNumber
+  let email = newContact.email
+  let extraInfo = newContact.extraInfo
+
+  const contact = await CreateContactService({
+    name,
+    number,
+    email,
+    extraInfo,
+    profilePicUrl
+  });
+
+  const io = getIO();
+  io.emit("contact", {
+    action: "create",
+    contact
+  });
+
+  return res.status(200).json(contact);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { contactId } = req.params;
+
+  const contact = await ShowContactService(contactId);
+
+  return res.status(200).json(contact);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const contactData: ContactData = req.body;
+
+  const schema = Yup.object().shape({
+    name: Yup.string(),
+    number: Yup.string().matches(
+      /^\d+$/,
+      "Invalid number format. Only numbers is allowed."
+    )
+  });
+
+  try {
+    await schema.validate(contactData);
+  } catch (err) {
+    throw new AppError(err.message);
+  }
+
+  await CheckIsValidContact(contactData.number);
+
+  const { contactId } = req.params;
+
+  const contact = await UpdateContactService({ contactData, contactId });
+
+  const io = getIO();
+  io.emit("contact", {
+    action: "update",
+    contact
+  });
+
+  return res.status(200).json(contact);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { contactId } = req.params;
+
+  await DeleteContactService(contactId);
+
+  const io = getIO();
+  io.emit("contact", {
+    action: "delete",
+    contactId
+  });
+
+  return res.status(200).json({ message: "Contact deleted" });
+};

backend/src/controllers/ImportPhoneContactsController.ts

@@ -0,0 +1,9 @@
+import { Request, Response } from "express";
+import ImportContactsService from "../services/WbotServices/ImportContactsService";
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const userId:number = parseInt(req.user.id);
+  await ImportContactsService(userId);
+
+  return res.status(200).json({ message: "contacts imported" });
+};

backend/src/controllers/MessageController.ts

@@ -0,0 +1,75 @@
+import { Request, Response } from "express";
+
+import SetTicketMessagesAsRead from "../helpers/SetTicketMessagesAsRead";
+import { getIO } from "../libs/socket";
+import Message from "../models/Message";
+
+import ListMessagesService from "../services/MessageServices/ListMessagesService";
+import ShowTicketService from "../services/TicketServices/ShowTicketService";
+import DeleteWhatsAppMessage from "../services/WbotServices/DeleteWhatsAppMessage";
+import SendWhatsAppMedia from "../services/WbotServices/SendWhatsAppMedia";
+import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
+
+type IndexQuery = {
+  pageNumber: string;
+};
+
+type MessageData = {
+  body: string;
+  fromMe: boolean;
+  read: boolean;
+  quotedMsg?: Message;
+};
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const { ticketId } = req.params;
+  const { pageNumber } = req.query as IndexQuery;
+
+  const { count, messages, ticket, hasMore } = await ListMessagesService({
+    pageNumber,
+    ticketId
+  });
+
+  SetTicketMessagesAsRead(ticket);
+
+  return res.json({ count, messages, ticket, hasMore });
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const { ticketId } = req.params;
+  const { body, quotedMsg }: MessageData = req.body;
+  const medias = req.files as Express.Multer.File[];
+
+  const ticket = await ShowTicketService(ticketId);
+
+  SetTicketMessagesAsRead(ticket);
+
+  if (medias) {
+    await Promise.all(
+      medias.map(async (media: Express.Multer.File) => {
+        await SendWhatsAppMedia({ media, ticket });
+      })
+    );
+  } else {
+    await SendWhatsAppMessage({ body, ticket, quotedMsg });
+  }
+
+  return res.send();
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { messageId } = req.params;
+
+  const message = await DeleteWhatsAppMessage(messageId);
+
+  const io = getIO();
+  io.to(message.ticketId.toString()).emit("appMessage", {
+    action: "update",
+    message
+  });
+
+  return res.send();
+};

backend/src/controllers/QueueController.ts

@@ -0,0 +1,69 @@
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+import CreateQueueService from "../services/QueueService/CreateQueueService";
+import DeleteQueueService from "../services/QueueService/DeleteQueueService";
+import ListQueuesService from "../services/QueueService/ListQueuesService";
+import ShowQueueService from "../services/QueueService/ShowQueueService";
+import UpdateQueueService from "../services/QueueService/UpdateQueueService";
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const queues = await ListQueuesService();
+
+  return res.status(200).json(queues);
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const { name, color, greetingMessage } = req.body;
+
+  const queue = await CreateQueueService({ name, color, greetingMessage });
+
+  const io = getIO();
+  io.emit("queue", {
+    action: "update",
+    queue
+  });
+
+  return res.status(200).json(queue);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { queueId } = req.params;
+
+  const queue = await ShowQueueService(queueId);
+
+  return res.status(200).json(queue);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { queueId } = req.params;
+
+  const queue = await UpdateQueueService(queueId, req.body);
+
+  const io = getIO();
+  io.emit("queue", {
+    action: "update",
+    queue
+  });
+
+  return res.status(201).json(queue);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { queueId } = req.params;
+
+  await DeleteQueueService(queueId);
+
+  const io = getIO();
+  io.emit("queue", {
+    action: "delete",
+    queueId: +queueId
+  });
+
+  return res.status(200).send();
+};

backend/src/controllers/QuickAnswerController.ts

@@ -0,0 +1,117 @@
+import * as Yup from "yup";
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+
+import ListQuickAnswerService from "../services/QuickAnswerService/ListQuickAnswerService";
+import CreateQuickAnswerService from "../services/QuickAnswerService/CreateQuickAnswerService";
+import ShowQuickAnswerService from "../services/QuickAnswerService/ShowQuickAnswerService";
+import UpdateQuickAnswerService from "../services/QuickAnswerService/UpdateQuickAnswerService";
+import DeleteQuickAnswerService from "../services/QuickAnswerService/DeleteQuickAnswerService";
+
+import AppError from "../errors/AppError";
+
+type IndexQuery = {
+  searchParam: string;
+  pageNumber: string;
+};
+
+interface QuickAnswerData {
+  shortcut: string;
+  message: string;
+}
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const { searchParam, pageNumber } = req.query as IndexQuery;
+
+  const { quickAnswers, count, hasMore } = await ListQuickAnswerService({
+    searchParam,
+    pageNumber
+  });
+
+  return res.json({ quickAnswers, count, hasMore });
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const newQuickAnswer: QuickAnswerData = req.body;
+
+  const QuickAnswerSchema = Yup.object().shape({
+    shortcut: Yup.string().required(),
+    message: Yup.string().required()
+  });
+
+  try {
+    await QuickAnswerSchema.validate(newQuickAnswer);
+  } catch (err) {
+    throw new AppError(err.message);
+  }
+
+  const quickAnswer = await CreateQuickAnswerService({
+    ...newQuickAnswer
+  });
+
+  const io = getIO();
+  io.emit("quickAnswer", {
+    action: "create",
+    quickAnswer
+  });
+
+  return res.status(200).json(quickAnswer);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { quickAnswerId } = req.params;
+
+  const quickAnswer = await ShowQuickAnswerService(quickAnswerId);
+
+  return res.status(200).json(quickAnswer);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const quickAnswerData: QuickAnswerData = req.body;
+
+  const schema = Yup.object().shape({
+    shortcut: Yup.string(),
+    message: Yup.string()
+  });
+
+  try {
+    await schema.validate(quickAnswerData);
+  } catch (err) {
+    throw new AppError(err.message);
+  }
+
+  const { quickAnswerId } = req.params;
+
+  const quickAnswer = await UpdateQuickAnswerService({
+    quickAnswerData,
+    quickAnswerId
+  });
+
+  const io = getIO();
+  io.emit("quickAnswer", {
+    action: "update",
+    quickAnswer
+  });
+
+  return res.status(200).json(quickAnswer);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { quickAnswerId } = req.params;
+
+  await DeleteQuickAnswerService(quickAnswerId);
+
+  const io = getIO();
+  io.emit("quickAnswer", {
+    action: "delete",
+    quickAnswerId
+  });
+
+  return res.status(200).json({ message: "Quick Answer deleted" });
+};

backend/src/controllers/SessionController.ts

@@ -0,0 +1,51 @@
+import { Request, Response } from "express";
+import AppError from "../errors/AppError";
+
+import AuthUserService from "../services/UserServices/AuthUserService";
+import { SendRefreshToken } from "../helpers/SendRefreshToken";
+import { RefreshTokenService } from "../services/AuthServices/RefreshTokenService";
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const { email, password } = req.body;
+
+  const { token, serializedUser, refreshToken } = await AuthUserService({
+    email,
+    password
+  });
+
+  SendRefreshToken(res, refreshToken);
+
+  return res.status(200).json({
+    token,
+    user: serializedUser
+  });
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const token: string = req.cookies.jrt;
+
+  if (!token) {
+    throw new AppError("ERR_SESSION_EXPIRED", 401);
+  }
+
+  const { user, newToken, refreshToken } = await RefreshTokenService(
+    res,
+    token
+  );
+
+  SendRefreshToken(res, refreshToken);
+
+  return res.json({ token: newToken, user });
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  res.clearCookie("jrt");
+
+  return res.send();
+};

backend/src/controllers/SettingController.ts

@@ -0,0 +1,41 @@
+import { Request, Response } from "express";
+
+import { getIO } from "../libs/socket";
+import AppError from "../errors/AppError";
+
+import UpdateSettingService from "../services/SettingServices/UpdateSettingService";
+import ListSettingsService from "../services/SettingServices/ListSettingsService";
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  if (req.user.profile !== "admin") {
+    throw new AppError("ERR_NO_PERMISSION", 403);
+  }
+
+  const settings = await ListSettingsService();
+
+  return res.status(200).json(settings);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  if (req.user.profile !== "admin") {
+    throw new AppError("ERR_NO_PERMISSION", 403);
+  }
+  const { settingKey: key } = req.params;
+  const { value } = req.body;
+
+  const setting = await UpdateSettingService({
+    key,
+    value
+  });
+
+  const io = getIO();
+  io.emit("settings", {
+    action: "update",
+    setting
+  });
+
+  return res.status(200).json(setting);
+};

backend/src/controllers/TicketController.ts

@@ -0,0 +1,131 @@
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+
+import CreateTicketService from "../services/TicketServices/CreateTicketService";
+import DeleteTicketService from "../services/TicketServices/DeleteTicketService";
+import ListTicketsService from "../services/TicketServices/ListTicketsService";
+import ShowTicketService from "../services/TicketServices/ShowTicketService";
+import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
+import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
+import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
+import formatBody from "../helpers/Mustache";
+
+type IndexQuery = {
+  searchParam: string;
+  pageNumber: string;
+  status: string;
+  date: string;
+  showAll: string;
+  withUnreadMessages: string;
+  queueIds: string;
+};
+
+interface TicketData {
+  contactId: number;
+  status: string;
+  queueId: number;
+  userId: number;
+}
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const {
+    pageNumber,
+    status,
+    date,
+    searchParam,
+    showAll,
+    queueIds: queueIdsStringified,
+    withUnreadMessages
+  } = req.query as IndexQuery;
+
+  const userId = req.user.id;
+
+  let queueIds: number[] = [];
+
+  if (queueIdsStringified) {
+    queueIds = JSON.parse(queueIdsStringified);
+  }
+
+  const { tickets, count, hasMore } = await ListTicketsService({
+    searchParam,
+    pageNumber,
+    status,
+    date,
+    showAll,
+    userId,
+    queueIds,
+    withUnreadMessages
+  });
+
+  return res.status(200).json({ tickets, count, hasMore });
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const { contactId, status, userId }: TicketData = req.body;
+
+  const ticket = await CreateTicketService({ contactId, status, userId });
+
+  const io = getIO();
+  io.to(ticket.status).emit("ticket", {
+    action: "update",
+    ticket
+  });
+
+  return res.status(200).json(ticket);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { ticketId } = req.params;
+
+  const contact = await ShowTicketService(ticketId);
+
+  return res.status(200).json(contact);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { ticketId } = req.params;
+  const ticketData: TicketData = req.body;
+
+  const { ticket } = await UpdateTicketService({
+    ticketData,
+    ticketId
+  });
+
+  if (ticket.status === "closed") {
+    const whatsapp = await ShowWhatsAppService(ticket.whatsappId);
+
+    const { farewellMessage } = whatsapp;
+
+    if (farewellMessage) {
+      await SendWhatsAppMessage({
+        body: formatBody(farewellMessage, ticket.contact),
+        ticket
+      });
+    }
+  }
+
+  return res.status(200).json(ticket);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { ticketId } = req.params;
+
+  const ticket = await DeleteTicketService(ticketId);
+
+  const io = getIO();
+  io.to(ticket.status)
+    .to(ticketId)
+    .to("notification")
+    .emit("ticket", {
+      action: "delete",
+      ticketId: +ticketId
+    });
+
+  return res.status(200).json({ message: "ticket deleted" });
+};

backend/src/controllers/UserController.ts

@@ -0,0 +1,108 @@
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+
+import CheckSettingsHelper from "../helpers/CheckSettings";
+import AppError from "../errors/AppError";
+
+import CreateUserService from "../services/UserServices/CreateUserService";
+import ListUsersService from "../services/UserServices/ListUsersService";
+import UpdateUserService from "../services/UserServices/UpdateUserService";
+import ShowUserService from "../services/UserServices/ShowUserService";
+import DeleteUserService from "../services/UserServices/DeleteUserService";
+
+type IndexQuery = {
+  searchParam: string;
+  pageNumber: string;
+};
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const { searchParam, pageNumber } = req.query as IndexQuery;
+
+  const { users, count, hasMore } = await ListUsersService({
+    searchParam,
+    pageNumber
+  });
+
+  return res.json({ users, count, hasMore });
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const { email, password, name, profile, queueIds, whatsappId } = req.body;
+
+  if (
+    req.url === "/signup" &&
+    (await CheckSettingsHelper("userCreation")) === "disabled"
+  ) {
+    throw new AppError("ERR_USER_CREATION_DISABLED", 403);
+  } else if (req.url !== "/signup" && req.user.profile !== "admin") {
+    throw new AppError("ERR_NO_PERMISSION", 403);
+  }
+
+  const user = await CreateUserService({
+    email,
+    password,
+    name,
+    profile,
+    queueIds,
+    whatsappId
+  });
+
+  const io = getIO();
+  io.emit("user", {
+    action: "create",
+    user
+  });
+
+  return res.status(200).json(user);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { userId } = req.params;
+
+  const user = await ShowUserService(userId);
+
+  return res.status(200).json(user);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  if (req.user.profile !== "admin") {
+    throw new AppError("ERR_NO_PERMISSION", 403);
+  }
+
+  const { userId } = req.params;
+  const userData = req.body;
+
+  const user = await UpdateUserService({ userData, userId });
+
+  const io = getIO();
+  io.emit("user", {
+    action: "update",
+    user
+  });
+
+  return res.status(200).json(user);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { userId } = req.params;
+
+  if (req.user.profile !== "admin") {
+    throw new AppError("ERR_NO_PERMISSION", 403);
+  }
+
+  await DeleteUserService(userId);
+
+  const io = getIO();
+  io.emit("user", {
+    action: "delete",
+    userId
+  });
+
+  return res.status(200).json({ message: "User deleted" });
+};

backend/src/controllers/WhatsAppController.ts

@@ -0,0 +1,116 @@
+import { Request, Response } from "express";
+import { getIO } from "../libs/socket";
+import { removeWbot } from "../libs/wbot";
+import { StartWhatsAppSession } from "../services/WbotServices/StartWhatsAppSession";
+
+import CreateWhatsAppService from "../services/WhatsappService/CreateWhatsAppService";
+import DeleteWhatsAppService from "../services/WhatsappService/DeleteWhatsAppService";
+import ListWhatsAppsService from "../services/WhatsappService/ListWhatsAppsService";
+import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
+import UpdateWhatsAppService from "../services/WhatsappService/UpdateWhatsAppService";
+
+interface WhatsappData {
+  name: string;
+  queueIds: number[];
+  greetingMessage?: string;
+  farewellMessage?: string;
+  status?: string;
+  isDefault?: boolean;
+}
+
+export const index = async (req: Request, res: Response): Promise<Response> => {
+  const whatsapps = await ListWhatsAppsService();
+
+  return res.status(200).json(whatsapps);
+};
+
+export const store = async (req: Request, res: Response): Promise<Response> => {
+  const {
+    name,
+    status,
+    isDefault,
+    greetingMessage,
+    farewellMessage,
+    queueIds
+  }: WhatsappData = req.body;
+
+  const { whatsapp, oldDefaultWhatsapp } = await CreateWhatsAppService({
+    name,
+    status,
+    isDefault,
+    greetingMessage,
+    farewellMessage,
+    queueIds
+  });
+
+  StartWhatsAppSession(whatsapp);
+
+  const io = getIO();
+  io.emit("whatsapp", {
+    action: "update",
+    whatsapp
+  });
+
+  if (oldDefaultWhatsapp) {
+    io.emit("whatsapp", {
+      action: "update",
+      whatsapp: oldDefaultWhatsapp
+    });
+  }
+
+  return res.status(200).json(whatsapp);
+};
+
+export const show = async (req: Request, res: Response): Promise<Response> => {
+  const { whatsappId } = req.params;
+
+  const whatsapp = await ShowWhatsAppService(whatsappId);
+
+  return res.status(200).json(whatsapp);
+};
+
+export const update = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { whatsappId } = req.params;
+  const whatsappData = req.body;
+
+  const { whatsapp, oldDefaultWhatsapp } = await UpdateWhatsAppService({
+    whatsappData,
+    whatsappId
+  });
+
+  const io = getIO();
+  io.emit("whatsapp", {
+    action: "update",
+    whatsapp
+  });
+
+  if (oldDefaultWhatsapp) {
+    io.emit("whatsapp", {
+      action: "update",
+      whatsapp: oldDefaultWhatsapp
+    });
+  }
+
+  return res.status(200).json(whatsapp);
+};
+
+export const remove = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { whatsappId } = req.params;
+
+  await DeleteWhatsAppService(whatsappId);
+  removeWbot(+whatsappId);
+
+  const io = getIO();
+  io.emit("whatsapp", {
+    action: "delete",
+    whatsappId: +whatsappId
+  });
+
+  return res.status(200).json({ message: "Whatsapp deleted." });
+};

backend/src/controllers/WhatsAppSessionController.ts

@@ -0,0 +1,40 @@
+import { Request, Response } from "express";
+import { getWbot } from "../libs/wbot";
+import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
+import { StartWhatsAppSession } from "../services/WbotServices/StartWhatsAppSession";
+import UpdateWhatsAppService from "../services/WhatsappService/UpdateWhatsAppService";
+
+const store = async (req: Request, res: Response): Promise<Response> => {
+  const { whatsappId } = req.params;
+  const whatsapp = await ShowWhatsAppService(whatsappId);
+
+  StartWhatsAppSession(whatsapp);
+
+  return res.status(200).json({ message: "Starting session." });
+};
+
+const update = async (req: Request, res: Response): Promise<Response> => {
+  const { whatsappId } = req.params;
+
+  const { whatsapp } = await UpdateWhatsAppService({
+    whatsappId,
+    whatsappData: { session: "" }
+  });
+
+  StartWhatsAppSession(whatsapp);
+
+  return res.status(200).json({ message: "Starting session." });
+};
+
+const remove = async (req: Request, res: Response): Promise<Response> => {
+  const { whatsappId } = req.params;
+  const whatsapp = await ShowWhatsAppService(whatsappId);
+
+  const wbot = getWbot(whatsapp.id);
+
+  wbot.logout();
+
+  return res.status(200).json({ message: "Session disconnected." });
+};
+
+export default { store, remove, update };

backend/src/database/index.ts

@@ -0,0 +1,36 @@
+import { Sequelize } from "sequelize-typescript";
+import User from "../models/User";
+import Setting from "../models/Setting";
+import Contact from "../models/Contact";
+import Ticket from "../models/Ticket";
+import Whatsapp from "../models/Whatsapp";
+import ContactCustomField from "../models/ContactCustomField";
+import Message from "../models/Message";
+import Queue from "../models/Queue";
+import WhatsappQueue from "../models/WhatsappQueue";
+import UserQueue from "../models/UserQueue";
+import QuickAnswer from "../models/QuickAnswer";
+
+// eslint-disable-next-line
+const dbConfig = require("../config/database");
+// import dbConfig from "../config/database";
+
+const sequelize = new Sequelize(dbConfig);
+
+const models = [
+  User,
+  Contact,
+  Ticket,
+  Message,
+  Whatsapp,
+  ContactCustomField,
+  Setting,
+  Queue,
+  WhatsappQueue,
+  UserQueue,
+  QuickAnswer
+];
+
+sequelize.addModels(models);
+
+export default sequelize;

backend/src/database/migrations/20200717133438-create-users.ts

@@ -0,0 +1,39 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Users", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      name: {
+        type: DataTypes.STRING,
+        allowNull: false
+      },
+      email: {
+        type: DataTypes.STRING,
+        allowNull: false,
+        unique: true
+      },
+      passwordHash: {
+        type: DataTypes.STRING,
+        allowNull: false
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Users");
+  }
+};

backend/src/database/migrations/20200717144403-create-contacts.ts

@@ -0,0 +1,38 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Contacts", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      name: {
+        type: DataTypes.STRING,
+        allowNull: false
+      },
+      number: {
+        type: DataTypes.STRING,
+        allowNull: false,
+        unique: true
+      },
+      profilePicUrl: {
+        type: DataTypes.STRING
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Contacts");
+  }
+};

backend/src/database/migrations/20200717145643-create-tickets.ts

@@ -0,0 +1,46 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Tickets", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      status: {
+        type: DataTypes.STRING,
+        defaultValue: "pending",
+        allowNull: false
+      },
+      lastMessage: {
+        type: DataTypes.STRING
+      },
+      contactId: {
+        type: DataTypes.INTEGER,
+        references: { model: "Contacts", key: "id" },
+        onUpdate: "CASCADE",
+        onDelete: "CASCADE"
+      },
+      userId: {
+        type: DataTypes.INTEGER,
+        references: { model: "Users", key: "id" },
+        onUpdate: "CASCADE",
+        onDelete: "SET NULL"
+      },
+      createdAt: {
+        type: DataTypes.DATE(6),
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE(6),
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Tickets");
+  }
+};

backend/src/database/migrations/20200717151645-create-messages.ts

@@ -0,0 +1,58 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Messages", {
+      id: {
+        type: DataTypes.STRING,
+        primaryKey: true,
+        allowNull: false
+      },
+      body: {
+        type: DataTypes.TEXT,
+        allowNull: false
+      },
+      ack: {
+        type: DataTypes.INTEGER,
+        allowNull: false,
+        defaultValue: 0
+      },
+      read: {
+        type: DataTypes.BOOLEAN,
+        allowNull: false,
+        defaultValue: false
+      },
+      mediaType: {
+        type: DataTypes.STRING
+      },
+      mediaUrl: {
+        type: DataTypes.STRING
+      },
+      userId: {
+        type: DataTypes.INTEGER,
+        references: { model: "Users", key: "id" },
+        onUpdate: "CASCADE",
+        onDelete: "SET NULL"
+      },
+      ticketId: {
+        type: DataTypes.INTEGER,
+        references: { model: "Tickets", key: "id" },
+        onUpdate: "CASCADE",
+        onDelete: "CASCADE",
+        allowNull: false
+      },
+      createdAt: {
+        type: DataTypes.DATE(6),
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE(6),
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Messages");
+  }
+};

backend/src/database/migrations/20200717170223-create-whatsapps.ts

@@ -0,0 +1,41 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Whatsapps", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      session: {
+        type: DataTypes.TEXT
+      },
+      qrcode: {
+        type: DataTypes.TEXT
+      },
+      status: {
+        type: DataTypes.STRING
+      },
+      battery: {
+        type: DataTypes.STRING
+      },
+      plugged: {
+        type: DataTypes.BOOLEAN
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Whatsapps");
+  }
+};

backend/src/database/migrations/20200723200315-create-contacts-custom-fields.ts

@@ -0,0 +1,41 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("ContactCustomFields", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      name: {
+        type: DataTypes.STRING,
+        allowNull: false
+      },
+      value: {
+        type: DataTypes.STRING,
+        allowNull: false
+      },
+      contactId: {
+        type: DataTypes.INTEGER,
+        references: { model: "Contacts", key: "id" },
+        onUpdate: "CASCADE",
+        onDelete: "CASCADE",
+        allowNull: false
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("ContactCustomFields");
+  }
+};

backend/src/database/migrations/20200723202116-add-email-field-to-contacts.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Contacts", "email", {
+      type: DataTypes.STRING,
+      allowNull: false,
+      defaultValue: ""
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Contacts", "email");
+  }
+};

backend/src/database/migrations/20200730153237-remove-user-association-from-messages.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "userId");
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "userId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Users", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "SET NULL"
+    });
+  }
+};

backend/src/database/migrations/20200730153545-add-fromMe-to-messages.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "fromMe", {
+      type: DataTypes.BOOLEAN,
+      allowNull: false,
+      defaultValue: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "fromMe");
+  }
+};

backend/src/database/migrations/20200813114236-change-ticket-lastMessage-column-type.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.changeColumn("Tickets", "lastMessage", {
+      type: DataTypes.TEXT
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.changeColumn("Tickets", "lastMessage", {
+      type: DataTypes.STRING
+    });
+  }
+};

backend/src/database/migrations/20200901235509-add-profile-column-to-users.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Users", "profile", {
+      type: DataTypes.STRING,
+      allowNull: false,
+      defaultValue: "admin"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Users", "profile");
+  }
+};

backend/src/database/migrations/20200903215941-create-settings.ts

@@ -0,0 +1,29 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Settings", {
+      key: {
+        type: DataTypes.STRING,
+        primaryKey: true,
+        allowNull: false
+      },
+      value: {
+        type: DataTypes.TEXT,
+        allowNull: false
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Settings");
+  }
+};

backend/src/database/migrations/20200904220257-add-name-to-whatsapp.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Whatsapps", "name", {
+      type: DataTypes.STRING,
+      allowNull: false,
+      unique: true
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Whatsapps", "name");
+  }
+};

backend/src/database/migrations/20200906122228-add-name-default-field-to-whatsapp.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Whatsapps", "default", {
+      type: DataTypes.BOOLEAN,
+      allowNull: false,
+      defaultValue: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Whatsapps", "default");
+  }
+};

backend/src/database/migrations/20200906155658-add-whatsapp-field-to-tickets.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Tickets", "whatsappId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Whatsapps", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "SET NULL"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Tickets", "whatsappId");
+  }
+};

backend/src/database/migrations/20200919124112-update-default-column-name-on-whatsappp.ts

@@ -0,0 +1,11 @@
+import { QueryInterface } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.renameColumn("Whatsapps", "default", "isDefault");
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.renameColumn("Whatsapps", "isDefault", "default");
+  }
+};

backend/src/database/migrations/20200927220708-add-isDeleted-column-to-messages.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "isDeleted", {
+      type: DataTypes.BOOLEAN,
+      allowNull: false,
+      defaultValue: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "isDeleted");
+  }
+};

backend/src/database/migrations/20200929145451-add-user-tokenVersion-column.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Users", "tokenVersion", {
+      type: DataTypes.INTEGER,
+      allowNull: false,
+      defaultValue: 0
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Users", "tokenVersion");
+  }
+};

backend/src/database/migrations/20200930162323-add-isGroup-column-to-tickets.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Tickets", "isGroup", {
+      type: DataTypes.BOOLEAN,
+      allowNull: false,
+      defaultValue: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Tickets", "isGroup");
+  }
+};

backend/src/database/migrations/20200930194808-add-isGroup-column-to-contacts.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Contacts", "isGroup", {
+      type: DataTypes.BOOLEAN,
+      allowNull: false,
+      defaultValue: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Contacts", "isGroup");
+  }
+};

backend/src/database/migrations/20201004150008-add-contactId-column-to-messages.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "contactId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Contacts", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "CASCADE"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "contactId");
+  }
+};

backend/src/database/migrations/20201004155719-add-vcardContactId-column-to-messages.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "vcardContactId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Contacts", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "CASCADE"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "vcardContactId");
+  }
+};

backend/src/database/migrations/20201004955719-remove-vcardContactId-column-to-messages.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "vcardContactId");
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "vcardContactId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Contacts", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "CASCADE"
+    });
+  }
+};

backend/src/database/migrations/20201026215410-add-retries-to-whatsapps.ts

@@ -0,0 +1,15 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Whatsapps", "retries", {
+      type: DataTypes.INTEGER,
+      defaultValue: 0,
+      allowNull: false
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Whatsapps", "retries");
+  }
+};

backend/src/database/migrations/20201028124427-add-quoted-msg-to-messages.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Messages", "quotedMsgId", {
+      type: DataTypes.STRING,
+      references: { model: "Messages", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "SET NULL"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Messages", "quotedMsgId");
+  }
+};

backend/src/database/migrations/20210108001431-add-unreadMessages-to-tickets.ts

@@ -0,0 +1,13 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Tickets", "unreadMessages", {
+      type: DataTypes.INTEGER
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Tickets", "unreadMessages");
+  }
+};

backend/src/database/migrations/20210108164404-create-queues.ts

@@ -0,0 +1,39 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("Queues", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      name: {
+        type: DataTypes.STRING,
+        allowNull: false,
+        unique: true
+      },
+      color: {
+        type: DataTypes.STRING,
+        allowNull: false,
+        unique: true
+      },
+      greetingMessage: {
+        type: DataTypes.TEXT
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("Queues");
+  }
+};

backend/src/database/migrations/20210108164504-add-queueId-to-tickets.ts

@@ -0,0 +1,16 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Tickets", "queueId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Queues", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "SET NULL"
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Tickets", "queueId");
+  }
+};

backend/src/database/migrations/20210108174594-associate-whatsapp-queue.ts

@@ -0,0 +1,28 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("WhatsappQueues", {
+      whatsappId: {
+        type: DataTypes.INTEGER,
+        primaryKey: true
+      },
+      queueId: {
+        type: DataTypes.INTEGER,
+        primaryKey: true
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("WhatsappQueues");
+  }
+};

backend/src/database/migrations/20210108204708-associate-users-queue.ts

@@ -0,0 +1,28 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("UserQueues", {
+      userId: {
+        type: DataTypes.INTEGER,
+        primaryKey: true
+      },
+      queueId: {
+        type: DataTypes.INTEGER,
+        primaryKey: true
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("UserQueues");
+  }
+};

backend/src/database/migrations/20210109192513-add-greetingMessage-to-whatsapp.ts

@@ -0,0 +1,13 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Whatsapps", "greetingMessage", {
+      type: DataTypes.TEXT
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Whatsapps", "greetingMessage");
+  }
+};

backend/src/database/migrations/20210818102605-create-quickAnswers.ts

@@ -0,0 +1,34 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.createTable("QuickAnswers", {
+      id: {
+        type: DataTypes.INTEGER,
+        autoIncrement: true,
+        primaryKey: true,
+        allowNull: false
+      },
+      shortcut: {
+        type: DataTypes.TEXT,
+        allowNull: false
+      },
+      message: {
+        type: DataTypes.TEXT,
+        allowNull: false
+      },
+      createdAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      },
+      updatedAt: {
+        type: DataTypes.DATE,
+        allowNull: false
+      }
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.dropTable("QuickAnswers");
+  }
+};

backend/src/database/migrations/20211016014719-add-farewellMessage-to-whatsapp.ts

@@ -0,0 +1,13 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Whatsapps", "farewellMessage", {
+      type: DataTypes.TEXT
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Whatsapps", "farewellMessage");
+  }
+};

backend/src/database/migrations/20220223095932-add-whatsapp-to-user.ts

@@ -0,0 +1,17 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Users", "whatsappId", {
+      type: DataTypes.INTEGER,
+      references: { model: "Whatsapps", key: "id" },
+      onUpdate: "CASCADE",
+      onDelete: "SET NULL",
+      allowNull: true
+    },);
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Users", "whatsappId");
+  }
+};

backend/src/database/seeds/20200904070004-create-default-settings.ts

@@ -0,0 +1,22 @@
+import { QueryInterface } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkInsert(
+      "Settings",
+      [
+        {
+          key: "userCreation",
+          value: "enabled",
+          createdAt: new Date(),
+          updatedAt: new Date()
+        }
+      ],
+      {}
+    );
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkDelete("Settings", {});
+  }
+};

backend/src/database/seeds/20200904070004-create-default-users.ts

@@ -0,0 +1,25 @@
+import { QueryInterface } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkInsert(
+      "Users",
+      [
+        {
+          name: "Administrador",
+          email: "admin@whaticket.com",
+          passwordHash: "$2a$08$WaEmpmFDD/XkDqorkpQ42eUZozOqRCPkPcTkmHHMyuTGUOkI8dHsq",
+          profile: "admin",
+          tokenVersion: 0,
+          createdAt: new Date(),
+          updatedAt: new Date()
+        }
+      ],
+      {}
+    );
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkDelete("Users", {});
+  }
+};

backend/src/database/seeds/20200904070006-create-apiToken-settings.ts

@@ -0,0 +1,23 @@
+import { QueryInterface } from "sequelize";
+import { v4 as uuidv4 } from "uuid";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkInsert(
+      "Settings",
+      [
+        {
+          key: "userApiToken",
+          value: uuidv4(),
+          createdAt: new Date(),
+          updatedAt: new Date()
+        }
+      ],
+      {}
+    );
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.bulkDelete("Settings", {});
+  }
+};

backend/src/errors/AppError.ts

@@ -0,0 +1,12 @@
+class AppError {
+  public readonly message: string;
+
+  public readonly statusCode: number;
+
+  constructor(message: string, statusCode = 400) {
+    this.message = message;
+    this.statusCode = statusCode;
+  }
+}
+
+export default AppError;

backend/src/helpers/CheckContactOpenTickets.ts

@@ -0,0 +1,18 @@
+import { Op } from "sequelize";
+import AppError from "../errors/AppError";
+import Ticket from "../models/Ticket";
+
+const CheckContactOpenTickets = async (
+  contactId: number,
+  whatsappId: number
+): Promise<void> => {
+  const ticket = await Ticket.findOne({
+    where: { contactId, whatsappId, status: { [Op.or]: ["open", "pending"] } }
+  });
+
+  if (ticket) {
+    throw new AppError("ERR_OTHER_OPEN_TICKET");
+  }
+};
+
+export default CheckContactOpenTickets;

backend/src/helpers/CheckSettings.ts

@@ -0,0 +1,16 @@
+import Setting from "../models/Setting";
+import AppError from "../errors/AppError";
+
+const CheckSettings = async (key: string): Promise<string> => {
+  const setting = await Setting.findOne({
+    where: { key }
+  });
+
+  if (!setting) {
+    throw new AppError("ERR_NO_SETTING_FOUND", 404);
+  }
+
+  return setting.value;
+};
+
+export default CheckSettings;

backend/src/helpers/CreateTokens.ts

@@ -0,0 +1,23 @@
+import { sign } from "jsonwebtoken";
+import authConfig from "../config/auth";
+import User from "../models/User";
+
+export const createAccessToken = (user: User): string => {
+  const { secret, expiresIn } = authConfig;
+
+  return sign(
+    { usarname: user.name, profile: user.profile, id: user.id },
+    secret,
+    {
+      expiresIn
+    }
+  );
+};
+
+export const createRefreshToken = (user: User): string => {
+  const { refreshSecret, refreshExpiresIn } = authConfig;
+
+  return sign({ id: user.id, tokenVersion: user.tokenVersion }, refreshSecret, {
+    expiresIn: refreshExpiresIn
+  });
+};

backend/src/helpers/Debounce.ts

@@ -0,0 +1,41 @@
+interface Timeout {
+  id: number;
+  timeout: NodeJS.Timeout;
+}
+
+const timeouts: Timeout[] = [];
+
+const findAndClearTimeout = (ticketId: number) => {
+  if (timeouts.length > 0) {
+    const timeoutIndex = timeouts.findIndex(timeout => timeout.id === ticketId);
+
+    if (timeoutIndex !== -1) {
+      clearTimeout(timeouts[timeoutIndex].timeout);
+      timeouts.splice(timeoutIndex, 1);
+    }
+  }
+};
+
+const debounce = (
+  func: { (): Promise<void>; (...args: never[]): void },
+  wait: number,
+  ticketId: number
+) => {
+  return function executedFunction(...args: never[]): void {
+    const later = () => {
+      findAndClearTimeout(ticketId);
+      func(...args);
+    };
+
+    findAndClearTimeout(ticketId);
+
+    const newTimeout = {
+      id: ticketId,
+      timeout: setTimeout(later, wait)
+    };
+
+    timeouts.push(newTimeout);
+  };
+};
+
+export { debounce };

backend/src/helpers/GetDefaultWhatsApp.ts

@@ -0,0 +1,26 @@
+import AppError from "../errors/AppError";
+import Whatsapp from "../models/Whatsapp";
+import GetDefaultWhatsAppByUser from "./GetDefaultWhatsAppByUser";
+
+const GetDefaultWhatsApp = async (
+  userId?: number
+): Promise<Whatsapp> => {
+  if(userId) {
+    const whatsappByUser = await GetDefaultWhatsAppByUser(userId);
+    if(whatsappByUser !== null) {
+      return whatsappByUser;
+    }
+  }
+
+  const defaultWhatsapp = await Whatsapp.findOne({
+    where: { isDefault: true }
+  });
+
+  if (!defaultWhatsapp) {
+    throw new AppError("ERR_NO_DEF_WAPP_FOUND");
+  }
+
+  return defaultWhatsapp;
+};
+
+export default GetDefaultWhatsApp;

backend/src/helpers/GetDefaultWhatsAppByUser.ts

@@ -0,0 +1,20 @@
+import User from "../models/User";
+import Whatsapp from "../models/Whatsapp";
+import { logger } from "../utils/logger";
+
+const GetDefaultWhatsAppByUser = async (
+  userId: number
+): Promise<Whatsapp | null> => {
+  const user = await User.findByPk(userId, {include: ["whatsapp"]});
+  if( user === null ) {
+    return null;
+  }
+
+  if(user.whatsapp !== null) {
+    logger.info(`Found whatsapp linked to user '${user.name}' is '${user.whatsapp.name}'.`);
+  }
+
+  return user.whatsapp;
+};
+
+export default GetDefaultWhatsAppByUser;

backend/src/helpers/GetTicketWbot.ts

@@ -0,0 +1,18 @@
+import { Client as Session } from "whatsapp-web.js";
+import { getWbot } from "../libs/wbot";
+import GetDefaultWhatsApp from "./GetDefaultWhatsApp";
+import Ticket from "../models/Ticket";
+
+const GetTicketWbot = async (ticket: Ticket): Promise<Session> => {
+  if (!ticket.whatsappId) {
+    const defaultWhatsapp = await GetDefaultWhatsApp(ticket.user.id);
+
+    await ticket.$set("whatsapp", defaultWhatsapp);
+  }
+
+  const wbot = getWbot(ticket.whatsappId);
+
+  return wbot;
+};
+
+export default GetTicketWbot;

backend/src/helpers/GetWbotMessage.ts

@@ -0,0 +1,44 @@
+import { Message as WbotMessage } from "whatsapp-web.js";
+import Ticket from "../models/Ticket";
+import GetTicketWbot from "./GetTicketWbot";
+import AppError from "../errors/AppError";
+
+export const GetWbotMessage = async (
+  ticket: Ticket,
+  messageId: string
+): Promise<WbotMessage> => {
+  const wbot = await GetTicketWbot(ticket);
+
+  const wbotChat = await wbot.getChatById(
+    `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`
+  );
+
+  let limit = 20;
+
+  const fetchWbotMessagesGradually = async (): Promise<void | WbotMessage> => {
+    const chatMessages = await wbotChat.fetchMessages({ limit });
+
+    const msgFound = chatMessages.find(msg => msg.id.id === messageId);
+
+    if (!msgFound && limit < 100) {
+      limit += 20;
+      return fetchWbotMessagesGradually();
+    }
+
+    return msgFound;
+  };
+
+  try {
+    const msgFound = await fetchWbotMessagesGradually();
+
+    if (!msgFound) {
+      throw new Error("Cannot found message within 100 last messages");
+    }
+
+    return msgFound;
+  } catch (err) {
+    throw new AppError("ERR_FETCH_WAPP_MSG");
+  }
+};
+
+export default GetWbotMessage;

backend/src/helpers/Mustache.ts

@@ -0,0 +1,9 @@
+import Mustache from "mustache";
+import Contact from "../models/Contact";
+
+export default (body: string, contact: Contact): string => {
+  const view = {
+    name: contact ? contact.name : ""
+  };
+  return Mustache.render(body, view);
+};

backend/src/helpers/SendRefreshToken.ts

@@ -0,0 +1,5 @@
+import { Response } from "express";
+
+export const SendRefreshToken = (res: Response, token: string): void => {
+  res.cookie("jrt", token, { httpOnly: true });
+};

backend/src/helpers/SerializeUser.ts

@@ -0,0 +1,23 @@
+import Queue from "../models/Queue";
+import User from "../models/User";
+import Whatsapp from "../models/Whatsapp";
+
+interface SerializedUser {
+  id: number;
+  name: string;
+  email: string;
+  profile: string;
+  queues: Queue[];
+  whatsapp: Whatsapp;
+}
+
+export const SerializeUser = (user: User): SerializedUser => {
+  return {
+    id: user.id,
+    name: user.name,
+    email: user.email,
+    profile: user.profile,
+    queues: user.queues,
+    whatsapp: user.whatsapp
+  };
+};

backend/src/helpers/SerializeWbotMsgId.ts

@@ -0,0 +1,12 @@
+import Message from "../models/Message";
+import Ticket from "../models/Ticket";
+
+const SerializeWbotMsgId = (ticket: Ticket, message: Message): string => {
+  const serializedMsgId = `${message.fromMe}_${ticket.contact.number}@${
+    ticket.isGroup ? "g" : "c"
+  }.us_${message.id}`;
+
+  return serializedMsgId;
+};
+
+export default SerializeWbotMsgId;