fix: deleting a user keeping user's tickets open assigned to "null"

backend/src/helpers/UpdateDeletedUserOpenTicketsStatus.ts

@@ -0,0 +1,32 @@
+import { getIO } from "../libs/socket";
+import Ticket from "../models/Ticket";
+import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
+
+const UpdateDeletedUserOpenTicketsStatus = async (
+  tickets: Ticket[]
+): Promise<void> => {
+  tickets.forEach(async t => {
+    const ticketId = t.id.toString();
+
+    const { ticket, oldStatus, ticketUser } = await UpdateTicketService({
+      ticketData: { status: "pending" },
+      ticketId
+    });
+
+    const io = getIO();
+    if (ticket.status !== oldStatus) {
+      io.to(oldStatus).emit("ticket", {
+        action: "delete",
+        ticketId: ticket.id
+      });
+    }
+
+    io.to(ticket.status).to(ticketId).emit("ticket", {
+      action: "updateStatus",
+      ticket,
+      user: ticketUser
+    });
+  });
+};
+
+export default UpdateDeletedUserOpenTicketsStatus;