diff --git a/frontend/src/components/MessageInput/index.js b/frontend/src/components/MessageInput/index.js
index 04e1ac4..07731a5 100644
--- a/frontend/src/components/MessageInput/index.js
+++ b/frontend/src/components/MessageInput/index.js
@@ -328,7 +328,9 @@ const MessageInput = ({ ticketStatus }) => {
 						value={inputMessage}
 						onChange={handleChangeInput}
 						disabled={recording || loading || ticketStatus !== "open"}
-						onPaste={handleInputPaste}
+						onPaste={e => {
+							ticketStatus === "open" && handleInputPaste();
+						}}
 						onKeyPress={e => {
 							if (loading || e.shiftKey) return;
 							else if (e.key === "Enter") {
diff --git a/frontend/src/components/Ticket/index.js b/frontend/src/components/Ticket/index.js
index a6f37d7..1396f14 100644
--- a/frontend/src/components/Ticket/index.js
+++ b/frontend/src/components/Ticket/index.js
@@ -385,6 +385,14 @@ const Ticket = () => {
 		};
 	}, [ticketId, history]);
 
+	const handleDrawerOpen = () => {
+		setDrawerOpen(true);
+	};
+
+	const handleDrawerClose = () => {
+		setDrawerOpen(false);
+	};
+
 	const handleOpenMessageOptionsMenu = (e, messageId) => {
 		setAnchorEl(e.currentTarget);
 		setSelectedMessageId(messageId);
@@ -471,14 +479,6 @@ const Ticket = () => {
 		}
 	};
 
-	const handleDrawerOpen = () => {
-		setDrawerOpen(true);
-	};
-
-	const handleDrawerClose = () => {
-		setDrawerOpen(false);
-	};
-
 	const renderMessageAck = message => {
 		if (message.ack === 0) {
 			return <AccessTimeIcon fontSize="small" className={classes.ackIcons} />;