diff --git a/backend/src/controllers/MessageController.ts b/backend/src/controllers/MessageController.ts
index a381676..a4e59f4 100644
--- a/backend/src/controllers/MessageController.ts
+++ b/backend/src/controllers/MessageController.ts
@@ -42,7 +42,7 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
 
   const ticket = await ShowTicketService(ticketId);
 
-  await SetTicketMessagesAsRead(ticket);
+  SetTicketMessagesAsRead(ticket);
 
   if (medias) {
     await Promise.all(
diff --git a/backend/src/services/WbotServices/wbotMessageListener.ts b/backend/src/services/WbotServices/wbotMessageListener.ts
index ac687e4..4b03abb 100644
--- a/backend/src/services/WbotServices/wbotMessageListener.ts
+++ b/backend/src/services/WbotServices/wbotMessageListener.ts
@@ -182,11 +182,13 @@ const handleMessage = async (
           groupContact = await verifyContact(msgGroupContact);
         }
 
+        const unreadMessages = msg.fromMe ? 0 : chat.unreadCount;
+
         const contact = await verifyContact(msgContact);
         const ticket = await FindOrCreateTicketService(
           contact,
           wbot.id!,
-          chat.unreadCount,
+          unreadMessages,
           groupContact
         );