diff --git a/frontend/src/components/MessageInput/index.js b/frontend/src/components/MessageInput/index.js
index c62ab8a..04e1ac4 100644
--- a/frontend/src/components/MessageInput/index.js
+++ b/frontend/src/components/MessageInput/index.js
@@ -104,7 +104,7 @@ const useStyles = makeStyles(theme => ({
 	},
 }));
 
-const MessageInput = () => {
+const MessageInput = ({ ticketStatus }) => {
 	const classes = useStyles();
 	const { ticketId } = useParams();
 	const username = localStorage.getItem("username");
@@ -282,7 +282,7 @@ const MessageInput = () => {
 				<IconButton
 					aria-label="emojiPicker"
 					component="span"
-					disabled={loading || recording}
+					disabled={loading || recording || ticketStatus !== "open"}
 					onClick={e => setShowEmoji(prevState => !prevState)}
 				>
 					<MoodIcon className={classes.sendMessageIcons} />
@@ -301,7 +301,7 @@ const MessageInput = () => {
 				<input
 					type="file"
 					id="upload-button"
-					disabled={loading || recording}
+					disabled={loading || recording || ticketStatus !== "open"}
 					className={classes.uploadInput}
 					onChange={handleChangeMedia}
 				/>
@@ -309,7 +309,7 @@ const MessageInput = () => {
 					<IconButton
 						aria-label="upload"
 						component="span"
-						disabled={loading || recording}
+						disabled={loading || recording || ticketStatus !== "open"}
 					>
 						<AttachFileIcon className={classes.sendMessageIcons} />
 					</IconButton>
@@ -318,12 +318,16 @@ const MessageInput = () => {
 					<InputBase
 						inputRef={input => input && input.focus()}
 						className={classes.messageInput}
-						placeholder={i18n.t("messagesInput.placeholder")}
+						placeholder={
+							ticketStatus === "open"
+								? i18n.t("messagesInput.placeholder")
+								: "Reopen or accept this ticket to send a message"
+						}
 						multiline
 						rowsMax={5}
 						value={inputMessage}
 						onChange={handleChangeInput}
-						disabled={recording || loading}
+						disabled={recording || loading || ticketStatus !== "open"}
 						onPaste={handleInputPaste}
 						onKeyPress={e => {
 							if (loading || e.shiftKey) return;
@@ -374,7 +378,7 @@ const MessageInput = () => {
 					<IconButton
 						aria-label="showRecorder"
 						component="span"
-						disabled={loading}
+						disabled={loading || ticketStatus !== "open"}
 						onClick={handleStartRecording}
 					>
 						<MicIcon className={classes.sendMessageIcons} />
diff --git a/frontend/src/components/Ticket/index.js b/frontend/src/components/Ticket/index.js
index 841d81b..553d579 100644
--- a/frontend/src/components/Ticket/index.js
+++ b/frontend/src/components/Ticket/index.js
@@ -551,7 +551,7 @@ const Ticket = () => {
 					>
 						{messagesList.length > 0 ? renderMessages() : []}
 					</div>
-					<MessageInput />
+					<MessageInput ticketStatus={ticket.status} />
 					{loading ? (
 						<div>
 							<CircularProgress className={classes.circleLoading} />
diff --git a/frontend/src/components/TicketHeader/old.js b/frontend/src/components/TicketHeader/old.js
deleted file mode 100644
index 0cbdb0f..0000000
--- a/frontend/src/components/TicketHeader/old.js
+++ /dev/null
@@ -1,272 +0,0 @@
-import React from "react";
-
-import {
-	Avatar,
-	Button,
-	Card,
-	CardHeader,
-	IconButton,
-} from "@material-ui/core";
-import { makeStyles } from "@material-ui/core/styles";
-import { green } from "@material-ui/core/colors";
-import Skeleton from "@material-ui/lab/Skeleton";
-import { Replay } from "@material-ui/icons";
-
-import TicketOptionsMenu from "../TicketOptionsMenu";
-import { i18n } from "../../translate/i18n";
-
-const drawerWidth = 320;
-
-const useStyles = makeStyles(theme => ({
-	root: {
-		display: "flex",
-		height: "100%",
-		position: "relative",
-		overflow: "hidden",
-	},
-
-	mainWrapper: {
-		flex: 1,
-		height: "100%",
-		display: "flex",
-		flexDirection: "column",
-		overflow: "hidden",
-		borderTopLeftRadius: 0,
-		borderBottomLeftRadius: 0,
-		borderLeft: "0",
-		marginRight: -drawerWidth,
-		transition: theme.transitions.create("margin", {
-			easing: theme.transitions.easing.sharp,
-			duration: theme.transitions.duration.leavingScreen,
-		}),
-	},
-
-	mainWrapperShift: {
-		borderTopRightRadius: 0,
-		borderBottomRightRadius: 0,
-		transition: theme.transitions.create("margin", {
-			easing: theme.transitions.easing.easeOut,
-			duration: theme.transitions.duration.enteringScreen,
-		}),
-		marginRight: 0,
-	},
-
-	messagesHeader: {
-		display: "flex",
-		// cursor: "pointer",
-		backgroundColor: "#eee",
-		flex: "none",
-		borderBottom: "1px solid rgba(0, 0, 0, 0.12)",
-	},
-
-	actionButtons: {
-		marginRight: 6,
-		flex: "none",
-		alignSelf: "center",
-		marginLeft: "auto",
-		"& > *": {
-			margin: theme.spacing(1),
-		},
-	},
-
-	messagesListWrapper: {
-		overflow: "hidden",
-		position: "relative",
-		display: "flex",
-		flexDirection: "column",
-		flexGrow: 1,
-	},
-
-	circleLoading: {
-		color: green[500],
-		position: "absolute",
-		opacity: "70%",
-		top: 0,
-		left: "50%",
-		marginTop: 12,
-	},
-
-	messageLeft: {
-		marginRight: 20,
-		marginTop: 2,
-		minWidth: 100,
-		maxWidth: 600,
-		height: "auto",
-		display: "block",
-		position: "relative",
-
-		whiteSpace: "pre-wrap",
-		backgroundColor: "#ffffff",
-		color: "#303030",
-		alignSelf: "flex-start",
-		borderTopLeftRadius: 0,
-		borderTopRightRadius: 8,
-		borderBottomLeftRadius: 8,
-		borderBottomRightRadius: 8,
-		paddingLeft: 5,
-		paddingRight: 5,
-		paddingTop: 5,
-		paddingBottom: 0,
-		boxShadow: "0 1px 1px #b3b3b3",
-	},
-
-	messageRight: {
-		marginLeft: 20,
-		marginTop: 2,
-		minWidth: 100,
-		maxWidth: 600,
-		height: "auto",
-		display: "block",
-		position: "relative",
-
-		whiteSpace: "pre-wrap",
-		backgroundColor: "#dcf8c6",
-		color: "#303030",
-		alignSelf: "flex-end",
-		borderTopLeftRadius: 8,
-		borderTopRightRadius: 8,
-		borderBottomLeftRadius: 8,
-		borderBottomRightRadius: 0,
-		paddingLeft: 5,
-		paddingRight: 5,
-		paddingTop: 5,
-		paddingBottom: 0,
-		boxShadow: "0 1px 1px #b3b3b3",
-	},
-
-	textContentItem: {
-		overflowWrap: "break-word",
-		padding: "3px 80px 6px 6px",
-	},
-
-	messageMedia: {
-		objectFit: "cover",
-		width: 250,
-		height: 200,
-		borderTopLeftRadius: 8,
-		borderTopRightRadius: 8,
-		borderBottomLeftRadius: 8,
-		borderBottomRightRadius: 8,
-	},
-
-	timestamp: {
-		fontSize: 11,
-		position: "absolute",
-		bottom: 0,
-		right: 5,
-		color: "#999",
-	},
-
-	dailyTimestamp: {
-		alignItems: "center",
-		textAlign: "center",
-		alignSelf: "center",
-		width: "110px",
-		backgroundColor: "#e1f3fb",
-		margin: "10px",
-		borderRadius: "10px",
-		boxShadow: "0 1px 1px #b3b3b3",
-	},
-
-	dailyTimestampText: {
-		color: "#808888",
-		padding: 8,
-		alignSelf: "center",
-		marginLeft: "0px",
-	},
-
-	ackIcons: {
-		fontSize: 18,
-		verticalAlign: "middle",
-		marginLeft: 4,
-	},
-
-	ackDoneAllIcon: {
-		color: green[500],
-		fontSize: 18,
-		verticalAlign: "middle",
-		marginLeft: 4,
-	},
-}));
-
-const TicketHeader = ({ loading, contact, ticket }) => {
-	const classes = useStyles();
-
-	return (
-		<Card square className={classes.messagesHeader}>
-			<CardHeader
-				// onClick={handleDrawerOpen}
-				style={{ cursor: "pointer" }}
-				titleTypographyProps={{ noWrap: true }}
-				subheaderTypographyProps={{ noWrap: true }}
-				avatar={
-					loading ? (
-						<Skeleton animation="wave" variant="circle">
-							<Avatar alt="contact_image" />
-						</Skeleton>
-					) : (
-						<Avatar src={contact.profilePicUrl} alt="contact_image" />
-					)
-				}
-				title={
-					loading ? (
-						<Skeleton animation="wave" width={60} />
-					) : (
-						`${contact.name} #${ticket.id}`
-					)
-				}
-				subheader={
-					loading ? (
-						<Skeleton animation="wave" width={80} />
-					) : ticket.user ? (
-						`${i18n.t("messagesList.header.assignedTo")} ${ticket.user.name}`
-					) : (
-						"Pending"
-					)
-				}
-			/>
-			{!loading && (
-				<div className={classes.actionButtons}>
-					{ticket.status === "closed" ? (
-						<Button
-							startIcon={<Replay />}
-							size="small"
-							// onClick={e => handleUpdateTicketStatus(e, "open", userId)}
-						>
-							{i18n.t("messagesList.header.buttons.reopen")}
-						</Button>
-					) : (
-						<>
-							<Button
-								startIcon={<Replay />}
-								size="small"
-								// onClick={e => handleUpdateTicketStatus(e, "pending", null)}
-							>
-								{i18n.t("messagesList.header.buttons.return")}
-							</Button>
-							<Button
-								size="small"
-								variant="contained"
-								color="primary"
-								// onClick={e => handleUpdateTicketStatus(e, "closed", userId)}
-							>
-								{i18n.t("messagesList.header.buttons.resolve")}
-							</Button>
-						</>
-					)}
-					{/* <IconButton onClick={handleOpenTicketOptionsMenu}>
-						<MoreVertIcon />
-					</IconButton>
-					<TicketOptionsMenu
-						ticket={ticket}
-						anchorEl={anchorEl}
-						menuOpen={moreMenuOpen}
-						handleClose={handleCloseTicketOptionsMenu}
-					/> */}
-				</div>
-			)}
-		</Card>
-	);
-};
-
-export default TicketHeader;