diff --git a/backend/src/controllers/MessageController.ts b/backend/src/controllers/MessageController.ts
index fd2091d..a381676 100644
--- a/backend/src/controllers/MessageController.ts
+++ b/backend/src/controllers/MessageController.ts
@@ -42,6 +42,8 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
 
   const ticket = await ShowTicketService(ticketId);
 
+  await SetTicketMessagesAsRead(ticket);
+
   if (medias) {
     await Promise.all(
       medias.map(async (media: Express.Multer.File) => {
@@ -52,8 +54,6 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
     await SendWhatsAppMessage({ body, ticket, quotedMsg });
   }
 
-  await SetTicketMessagesAsRead(ticket);
-
   return res.send();
 };
 
diff --git a/backend/src/helpers/SetTicketMessagesAsRead.ts b/backend/src/helpers/SetTicketMessagesAsRead.ts
index 6a43f22..5350c81 100644
--- a/backend/src/helpers/SetTicketMessagesAsRead.ts
+++ b/backend/src/helpers/SetTicketMessagesAsRead.ts
@@ -19,7 +19,9 @@ const SetTicketMessagesAsRead = async (ticket: Ticket): Promise<void> => {
 
   try {
     const wbot = await GetTicketWbot(ticket);
-    wbot.sendSeen(`${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`);
+    await wbot.sendSeen(
+      `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`
+    );
   } catch (err) {
     logger.warn(
       `Could not mark messages as read. Maybe whatsapp session disconnected? Err: ${err}`
diff --git a/backend/src/services/TicketServices/FindOrCreateTicketService.ts b/backend/src/services/TicketServices/FindOrCreateTicketService.ts
index b1b2abe..9d0ba89 100644
--- a/backend/src/services/TicketServices/FindOrCreateTicketService.ts
+++ b/backend/src/services/TicketServices/FindOrCreateTicketService.ts
@@ -21,10 +21,12 @@ const FindOrCreateTicketService = async (
   });
 
   if (ticket) {
-    ticket.update({ unreadMessages });
+    await ticket.update({ unreadMessages });
+
+    return ticket;
   }
 
-  if (!ticket && groupContact) {
+  if (groupContact) {
     ticket = await Ticket.findOne({
       where: {
         contactId: groupContact.id
@@ -39,10 +41,10 @@ const FindOrCreateTicketService = async (
         userId: null,
         unreadMessages
       });
-    }
-  }
 
-  if (!ticket && !groupContact) {
+      return ticket;
+    }
+  } else {
     ticket = await Ticket.findOne({
       where: {
         updatedAt: {
@@ -60,20 +62,20 @@ const FindOrCreateTicketService = async (
         userId: null,
         unreadMessages
       });
+
+      return ticket;
     }
   }
 
-  if (!ticket) {
-    const { id } = await Ticket.create({
-      contactId: groupContact ? groupContact.id : contact.id,
-      status: "pending",
-      isGroup: !!groupContact,
-      unreadMessages,
-      whatsappId
-    });
+  const { id } = await Ticket.create({
+    contactId: groupContact ? groupContact.id : contact.id,
+    status: "pending",
+    isGroup: !!groupContact,
+    unreadMessages,
+    whatsappId
+  });
 
-    ticket = await ShowTicketService(id);
-  }
+  ticket = await ShowTicketService(id);
 
   return ticket;
 };