From 64e1d0c82a1ad176d7c2ede818a65422d051644c Mon Sep 17 00:00:00 2001 From: lipflip Date: Thu, 20 May 2021 09:47:39 +0200 Subject: [PATCH] Update README.md Typo --- README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/README.md b/README.md index deb8135..9e63025 100644 --- a/README.md +++ b/README.md @@ -20,7 +20,7 @@ I'm a SysAdmin, and in my daily work, I do a lot of support through WhatsApp. Si ## How it works? -On every new message received in an associated WhatsApp, a new Ticket is created. Then, this ticket can be reached in a _queue_ on _Tickets_ page, where you can assign ticket to your yourself by _aceppting_ it, respond ticket messagee and eventually _resolve_ it. +On every new message received in an associated WhatsApp, a new Ticket is created. Then, this ticket can be reached in a _queue_ on _Tickets_ page, where you can assign ticket to your yourself by _aceppting_ it, respond ticket message and eventually _resolve_ it. Subsequent messages from same contact will be related to first **open/pending** ticket found.