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feat: start adding auto reply

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This commit is contained in:
canove
2021-01-09 18:02:54 -03:00
parent 3c6d0660d1
commit cca253cd0a
17 changed files with 272 additions and 94 deletions
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4
backend/src/services/WbotServices/StartAllWhatsAppsSessions.ts
View File

@@ -1,8 +1,8 @@
import Whatsapp from "../../models/Whatsapp";
import ListWhatsAppsService from "../WhatsappService/ListWhatsAppsService";
import { StartWhatsAppSession } from "./StartWhatsAppSession";
export const StartAllWhatsAppsSessions = async (): Promise<void> => {
const whatsapps = await Whatsapp.findAll();
const whatsapps = await ListWhatsAppsService();
if (whatsapps.length > 0) {
whatsapps.forEach(whatsapp => {
StartWhatsAppSession(whatsapp);

155
backend/src/services/WbotServices/wbotMessageListener.ts
View File

@@ -19,6 +19,7 @@ import CreateMessageService from "../MessageServices/CreateMessageService";
import { logger } from "../../utils/logger";
import CreateOrUpdateContactService from "../ContactServices/CreateOrUpdateContactService";
import FindOrCreateTicketService from "../TicketServices/FindOrCreateTicketService";
import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
interface Session extends Client {
id?: number;
@@ -126,6 +127,54 @@ const verifyMessage = async (
await CreateMessageService({ messageData });
};
const verifyQueue = async (
wbot: Session,
msg: WbotMessage,
ticket: Ticket,
contact: Contact
) => {
const { whatsappQueues, greetingMessage } = await ShowWhatsAppService(
wbot.id!
);
if (whatsappQueues.length === 1) {
await ticket.$set("queue", whatsappQueues[0].queue);
// TODO sendTicketQueueUpdate to frontend
return;
}
const selectedOption = msg.body[0];
const validOption = whatsappQueues.find(
q => q.optionNumber === +selectedOption
);
if (validOption) {
await ticket.$set("queue", validOption.queue);
const body = `\u200e ${validOption.queue.greetingMessage}`;
const sentMessage = await wbot.sendMessage(`${contact.number}@c.us`, body);
await verifyMessage(sentMessage, ticket, contact);
// TODO sendTicketQueueUpdate to frontend
} else {
let options = "";
whatsappQueues.forEach(whatsQueue => {
options += `*${whatsQueue.optionNumber}* - ${whatsQueue.queue.name}\n`;
});
const body = `\u200e ${greetingMessage}\n\n${options}`;
const sentMessage = await wbot.sendMessage(`${contact.number}@c.us`, body);
await verifyMessage(sentMessage, ticket, contact);
}
};
const isValidMsg = (msg: WbotMessage): boolean => {
if (msg.from === "status@broadcast") return false;
if (
@@ -146,64 +195,64 @@ const handleMessage = async (
msg: WbotMessage,
wbot: Session
): Promise<void> => {
return new Promise<void>((resolve, reject) => {
(async () => {
if (!isValidMsg(msg)) {
return;
if (!isValidMsg(msg)) {
return;
}
try {
let msgContact: WbotContact;
let groupContact: Contact | undefined;
if (msg.fromMe) {
// messages sent automatically by wbot have a special character in front of it
// if so, this message was already been stored in database;
if (/\u200e/.test(msg.body[0])) return;
// media messages sent from me from cell phone, first comes with "hasMedia = false" and type = "image/ptt/etc"
// in this case, return and let this message be handled by "media_uploaded" event, when it will have "hasMedia = true"
if (!msg.hasMedia && msg.type !== "chat" && msg.type !== "vcard") return;
msgContact = await wbot.getContactById(msg.to);
} else {
msgContact = await msg.getContact();
}
const chat = await msg.getChat();
if (chat.isGroup) {
let msgGroupContact;
if (msg.fromMe) {
msgGroupContact = await wbot.getContactById(msg.to);
} else {
msgGroupContact = await wbot.getContactById(msg.from);
}
try {
let msgContact: WbotContact;
let groupContact: Contact | undefined;
groupContact = await verifyContact(msgGroupContact);
}
if (msg.fromMe) {
// media messages sent from me from cell phone, first comes with "hasMedia = false" and type = "image/ptt/etc"
// in this case, return and let this message be handled by "media_uploaded" event, when it will have "hasMedia = true"
const contact = await verifyContact(msgContact);
const ticket = await FindOrCreateTicketService(
contact,
wbot.id!,
chat.unreadCount,
groupContact
);
if (!msg.hasMedia && msg.type !== "chat" && msg.type !== "vcard")
return;
if (msg.hasMedia) {
await verifyMediaMessage(msg, ticket, contact);
} else {
await verifyMessage(msg, ticket, contact);
}
msgContact = await wbot.getContactById(msg.to);
} else {
msgContact = await msg.getContact();
}
const chat = await msg.getChat();
if (chat.isGroup) {
let msgGroupContact;
if (msg.fromMe) {
msgGroupContact = await wbot.getContactById(msg.to);
} else {
msgGroupContact = await wbot.getContactById(msg.from);
}
groupContact = await verifyContact(msgGroupContact);
}
const contact = await verifyContact(msgContact);
const ticket = await FindOrCreateTicketService(
contact,
wbot.id!,
chat.unreadCount,
groupContact
);
if (msg.hasMedia) {
await verifyMediaMessage(msg, ticket, contact);
resolve();
} else {
await verifyMessage(msg, ticket, contact);
resolve();
}
} catch (err) {
Sentry.captureException(err);
logger.error(`Error handling whatsapp message: Err: ${err}`);
reject(err);
}
})();
});
if (!ticket.queue && !chat.isGroup && !msg.fromMe) {
await verifyQueue(wbot, msg, ticket, contact);
}
} catch (err) {
Sentry.captureException(err);
logger.error(`Error handling whatsapp message: Err: ${err}`);
}
};
const handleMsgAck = async (msg: WbotMessage, ack: MessageAck) => {