fix: tickets not disappearing for users that are not members of queue after queue assignment

backend/src/controllers/TicketController.ts

@@ -85,25 +85,11 @@ export const update = async (
   const { ticketId } = req.params;
   const ticketData: TicketData = req.body;
 
-  const { ticket, oldStatus, oldUserId } = await UpdateTicketService({
+  const { ticket } = await UpdateTicketService({
     ticketData,
     ticketId
   });
 
-  const io = getIO();
-
-  if (ticket.status !== oldStatus || ticket.user?.id !== oldUserId) {
-    io.to(oldStatus).emit("ticket", {
-      action: "delete",
-      ticketId: ticket.id
-    });
-  }
-
-  io.to(ticket.status).to("notification").to(ticketId).emit("ticket", {
-    action: "update",
-    ticket
-  });
-
   return res.status(200).json(ticket);
 };
 

backend/src/helpers/UpdateDeletedUserOpenTicketsStatus.ts

@@ -1,4 +1,3 @@
-import { getIO } from "../libs/socket";
 import Ticket from "../models/Ticket";
 import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
 
@@ -8,23 +7,10 @@ const UpdateDeletedUserOpenTicketsStatus = async (
   tickets.forEach(async t => {
     const ticketId = t.id.toString();
 
-    const { ticket, oldStatus } = await UpdateTicketService({
+    await UpdateTicketService({
       ticketData: { status: "pending" },
       ticketId
     });
-
-    const io = getIO();
-    if (ticket.status !== oldStatus) {
-      io.to(oldStatus).emit("ticket", {
-        action: "delete",
-        ticketId: ticket.id
-      });
-    }
-
-    io.to(ticket.status).to(ticketId).emit("ticket", {
-      action: "updateStatus",
-      ticket
-    });
   });
 };
 

backend/src/services/TicketServices/UpdateTicketService.ts

@@ -1,16 +1,18 @@
 import CheckContactOpenTickets from "../../helpers/CheckContactOpenTickets";
 import SetTicketMessagesAsRead from "../../helpers/SetTicketMessagesAsRead";
+import { getIO } from "../../libs/socket";
 import Ticket from "../../models/Ticket";
 import ShowTicketService from "./ShowTicketService";
 
 interface TicketData {
   status?: string;
   userId?: number;
+  queueId?: number;
 }
 
 interface Request {
   ticketData: TicketData;
-  ticketId: string;
+  ticketId: string | number;
 }
 
 interface Response {
@@ -23,7 +25,7 @@ const UpdateTicketService = async ({
   ticketData,
   ticketId
 }: Request): Promise<Response> => {
-  const { status, userId } = ticketData;
+  const { status, userId, queueId } = ticketData;
 
   const ticket = await ShowTicketService(ticketId);
 
@@ -38,11 +40,29 @@ const UpdateTicketService = async ({
 
   await ticket.update({
     status,
+    queueId,
     userId
   });
 
   await ticket.reload();
 
+  const io = getIO();
+
+  if (ticket.status !== oldStatus || ticket.user?.id !== oldUserId) {
+    io.to(oldStatus).emit("ticket", {
+      action: "delete",
+      ticketId: ticket.id
+    });
+  }
+
+  io.to(ticket.status)
+    .to("notification")
+    .to(ticketId.toString())
+    .emit("ticket", {
+      action: "update",
+      ticket
+    });
+
   return { ticket, oldStatus, oldUserId };
 };
 

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -21,6 +21,7 @@ import CreateOrUpdateContactService from "../ContactServices/CreateOrUpdateConta
 import FindOrCreateTicketService from "../TicketServices/FindOrCreateTicketService";
 import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
 import { debounce } from "../../helpers/Debounce";
+import UpdateTicketService from "../TicketServices/UpdateTicketService";
 
 interface Session extends Client {
   id?: number;
@@ -137,8 +138,11 @@ const verifyQueue = async (
   const { queues, greetingMessage } = await ShowWhatsAppService(wbot.id!);
 
   if (queues.length === 1) {
-    await ticket.$set("queue", queues[0]);
-    // TODO sendTicketQueueUpdate to frontend
+    // await ticket.$set("queue", queues[0].id);
+    await UpdateTicketService({
+      ticketData: { queueId: queues[0].id },
+      ticketId: ticket.id
+    });
 
     return;
   }
@@ -148,15 +152,16 @@ const verifyQueue = async (
   const choosenQueue = queues[+selectedOption - 1];
 
   if (choosenQueue) {
-    await ticket.$set("queue", choosenQueue);
+    await UpdateTicketService({
+      ticketData: { queueId: choosenQueue.id },
+      ticketId: ticket.id
+    });
 
     const body = `\u200e${choosenQueue.greetingMessage}`;
 
     const sentMessage = await wbot.sendMessage(`${contact.number}@c.us`, body);
 
     await verifyMessage(sentMessage, ticket, contact);
-
-    // TODO sendTicketQueueUpdate to frontend
   } else {
     let options = "";