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Corrigido problema na contagem de chamados e adicionado possibilidade de fechar chamados automaticamente após um periodo de tempo

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This commit is contained in:
Danilo Alves
2022-01-13 14:47:01 -03:00
parent 783c05d172
commit 31bce333da
3 changed files with 81 additions and 52 deletions
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3
frontend/.env.example
View File

@@ -1 +1,2 @@
REACT_APP_BACKEND_URL = http://localhost:8080/
REACT_APP_BACKEND_URL = http://localhost:8080/
REACT_APP_HORAS_FECHAR_CHAMADOS_AUTO =

124
frontend/src/hooks/useTickets/index.js
View File

@@ -4,56 +4,84 @@ import toastError from "../../errors/toastError";
import api from "../../services/api";
const useTickets = ({
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
}) => {
const [loading, setLoading] = useState(true);
const [hasMore, setHasMore] = useState(false);
const [tickets, setTickets] = useState([]);
const [loading, setLoading] = useState(true);
const [hasMore, setHasMore] = useState(false);
const [tickets, setTickets] = useState([]);
const [count, setCount] = useState(0);
useEffect(() => {
setLoading(true);
const delayDebounceFn = setTimeout(() => {
const fetchTickets = async () => {
try {
const { data } = await api.get("/tickets", {
params: {
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
},
});
setTickets(data.tickets);
setHasMore(data.hasMore);
setLoading(false);
} catch (err) {
setLoading(false);
toastError(err);
}
};
fetchTickets();
}, 500);
return () => clearTimeout(delayDebounceFn);
}, [
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
]);
useEffect(() => {
setLoading(true);
const delayDebounceFn = setTimeout(() => {
const fetchTickets = async() => {
try {
const { data } = await api.get("/tickets", {
params: {
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
},
})
setTickets(data.tickets)
return { tickets, loading, hasMore };
let horasFecharAutomaticamente = process.env.REACT_APP_HOURS_CLOSE_TICKETS_AUTO
if (status === "open" && horasFecharAutomaticamente && horasFecharAutomaticamente !== "" &&
horasFecharAutomaticamente !== "0" && Number(horasFecharAutomaticamente) > 0) {
let dataLimite = new Date()
dataLimite.setHours(dataLimite.getHours() - Number(horasFecharAutomaticamente))
data.tickets.forEach(ticket => {
if (ticket.status !== "closed") {
let dataUltimaInteracaoChamado = new Date(ticket.updatedAt)
if (dataUltimaInteracaoChamado < dataLimite)
closeTicket(ticket)
}
})
}
setHasMore(data.hasMore)
setCount(data.count)
setLoading(false)
} catch (err) {
setLoading(false)
toastError(err)
}
}
const closeTicket = async(ticket) => {
await api.put(`/tickets/${ticket.id}`, {
status: "closed",
userId: ticket.userId || null,
})
}
fetchTickets()
}, 500)
return () => clearTimeout(delayDebounceFn)
}, [
searchParam,
pageNumber,
status,
date,
showAll,
queueIds,
withUnreadMessages,
])
return { tickets, loading, hasMore, count };
};
export default useTickets;
export default useTickets;

6
frontend/src/pages/Dashboard/index.js
View File

@@ -54,13 +54,13 @@ const Dashboard = () => {
const GetTickets = (status, showAll, withUnreadMessages) => {
const { tickets } = useTickets({
const { count } = useTickets({
status: status,
showAll: showAll,
withUnreadMessages: withUnreadMessages,
queueIds: JSON.stringify(userQueueIds)
});
return tickets.length;
return count;
}
return (
@@ -114,4 +114,4 @@ const Dashboard = () => {
)
}
export default Dashboard
export default Dashboard