cheveguerra/whaticket-community
1
0
Fork 0
mirror of https://github.com/cheveguerra/whaticket-community.git synced 2026-04-18 11:49:19 +00:00
Code Issues Packages Projects Releases Wiki Activity

improvement: blocking reopen a ticket when already a ticket open for that contact

Browse Source
This commit is contained in:
canove
2020-10-17 11:58:54 -03:00
parent a0c807301e
commit ce155e817d
5 changed files with 9 additions and 5 deletions
Download Patch File Download Diff File Expand all files Collapse all files

5
backend/src/services/TicketServices/UpdateTicketService.ts
View File

@@ -1,4 +1,5 @@
import AppError from "../../errors/AppError";
import CheckContactOpenTickets from "../../helpers/CheckContactOpenTickets";
import SetTicketMessagesAsRead from "../../helpers/SetTicketMessagesAsRead";
import Contact from "../../models/Contact";
import Ticket from "../../models/Ticket";
@@ -45,6 +46,10 @@ const UpdateTicketService = async ({
const oldStatus = ticket.status;
if (oldStatus === "closed") {
await CheckContactOpenTickets(ticket.contact.id);
}
await ticket.update({
status,
userId

1
frontend/src/components/TicketActionButtons/index.js
View File

@@ -54,6 +54,7 @@ const TicketActionButtons = ({ ticket }) => {
history.push("/tickets");
}
} catch (err) {
setLoading(false);
const errorMsg = err.response?.data?.error;
if (errorMsg) {
if (i18n.exists(`backendErrors.${errorMsg}`)) {

2
frontend/src/translate/languages/en.js
View File

@@ -301,7 +301,7 @@ const messages = {
ERR_DELETE_WAPP_MSG:
"Couldn't delete message from WhatsApp. Check connections page.",
ERR_OTHER_OPEN_TICKET:
"There's already an open or pending ticket for this contact.",
"There's already an open ticket for this contact.",
ERR_SESSION_EXPIRED: "Session expired. Please login.",
ERR_USER_CREATION_DISABLED:
"User creation was disabled by administrator.",

3
frontend/src/translate/languages/es.js
View File

@@ -306,8 +306,7 @@ const messages = {
"Error al enviar el mensaje de WhatsApp. Verifique la página de conexiones.",
ERR_DELETE_WAPP_MSG:
"No se pudo borrar el mensaje de WhatsApp. Verifique la página de conexiones.",
ERR_OTHER_OPEN_TICKET:
"Ya hay un ticket abierto o pendiente para este contacto.",
ERR_OTHER_OPEN_TICKET: "Ya hay un ticket abierto para este contacto.",
ERR_SESSION_EXPIRED: "Sesión caducada. Inicie sesión.",
ERR_USER_CREATION_DISABLED:
"La creación de usuarios fue deshabilitada por el administrador.",

3
frontend/src/translate/languages/pt.js
View File

@@ -304,8 +304,7 @@ const messages = {
"Erro ao enviar mensagem do WhatsApp. Verifique a página de conexões.",
ERR_DELETE_WAPP_MSG:
"Não foi possível excluir a mensagem do WhatsApp. Verifique a página de conexões.",
ERR_OTHER_OPEN_TICKET:
"Já existe um tíquete aberto ou pendente para este contato.",
ERR_OTHER_OPEN_TICKET: "Já existe um tíquete aberto para este contato.",
ERR_SESSION_EXPIRED: "Sessão expirada. Por favor entre.",
ERR_USER_CREATION_DISABLED:
"A criação do usuário foi desabilitada pelo administrador.",