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canove
2020-08-11 11:47:01 -03:00
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README.md
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@@ -10,10 +10,22 @@ The frontend is a full-featured _chat app_ bootstrapped with react-create-app an
I'm a SysAdmin, and in my daily work, I do a lot of support through WhatsApp. Since WhatsApp Web don't allow multiple users, and 90% of our tickets cames from this channel, we created this to avoid the: 'Can I use Whatsapp now?' tap shoulder.
## How it works?
On every new message received in associated WhatsApp, a new Ticket is created. Then, this ticket can be reached in frontend, where you can assign ticket to your user, respond ticket and eventually close it.
If a contact sent a new messages in less then 2 hours, the newest ticket will be reopen, instead of creating a new new.
## Installation
todo
## Usage
1. Read QRCode.
2. Create a New Ticket.
3.
## Features
Have multiple users chating in same WhatsApp Number ✅